Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good apart from strong smell of bleach in room.”

Helpful Report

Posted 3 years ago

“Easy to book, confirmation send quickly, web site worked well.”

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Posted 3 years ago

“My wife and I staying for six nights at the M6 Burton Travelodge and it is excellent. The service provided by the staff is wonderful and especially that by Scott the "receptionist".”

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Posted 3 years ago

“Basic, room was not very clean. Some staff friendly”

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Posted 3 years ago

“Very clean and staff friendly”

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Posted 3 years ago

“Nice spot, staff a little stressed with systems!”

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Posted 3 years ago

“Always satisfied”

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Posted 3 years ago

“Easy to book”

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Posted 3 years ago

“It was a very straightforward process...well done and thank you”

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Posted 3 years ago

“easy to make a booking and clear foto's on the webside”

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Posted 3 years ago

“Always use travel lodge for short breaks, clean basic rooms easy check-in and value for money”

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Posted 3 years ago

“Not clear info about twin room booking and tel.no would be great without going through umpteen pages to find it .”

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Posted 3 years ago

“Easy transaction”

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Posted 3 years ago

“Easy way to book with travelodge. The website is easy to navigate.”

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Posted 3 years ago

“Easy to book.”

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Posted 3 years ago

“Easy and good value for money. The website actually remembered my selection for well over 12 hours as well (I found the deal one day but didn’t book till the next), saving me time!”

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Posted 3 years ago

“Booked twice by accident rang straight away but said couldnt do anything i have put in a message to customer services”

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Posted 3 years ago

“Booking a room online with Travelodge is so easy and what I liked the most was that they amend bookings quickly should you have made a mistake.”

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Posted 3 years ago

“Easy to book, great prices also.”

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Posted 3 years ago

“Website was dire, it wouldn’t refresh, or let me pay, tried ringing to book but lost patience! NOT a pleasant experience!”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews