Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,779 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,779 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to select dates even very far in advance and room/price options clearly presented.”

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Posted 2 years ago

“Very easy to book and very reasonable, always found travelodges ideal place to stay”

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Posted 2 years ago

“I was pleasantly surprised at how easy and straightforward booking online was; can't wait to go!”

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Posted 2 years ago

“Was a great stay”

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Posted 2 years ago

“Basic, clean,”

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Posted 2 years ago

“Really difficult to make the payment for the booking. Took several attempts.Tried to chat on line but told would be contacted within 5 days.”

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Posted 2 years ago

“The hotels I have stayed in over the years, have over the last few years gone down hill where as the prices have risen dramatically.”

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Posted 2 years ago

“There was a problem with the room we had booked but the young man on reception promptly sorted it for us. He was so friendly and helpful. It was a pleasure to chat with him as he prepared our room.”

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Posted 2 years ago

“A very pleasant stay. Plenty of parking, extremely fast check-in, the window was already left open before we arrived so the room was nice and cool but a fan was provided too. Large room and lovely hot shower. Bonus of having Starbucks and a pub within walking distance! Definitely would recommend.”

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Posted 2 years ago

“Excellent Room and quiet place. Love to rebook again in near future. Best for families and with kids.”

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Posted 2 years ago

“Easy to use booking system. Quality accommodation at a reasonable price”

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Posted 2 years ago

“Brown water coming out of taps”

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Posted 2 years ago

“It was very straightforward to book online”

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Posted 2 years ago

“Facilities are very good i.e bed was super comfy - shower was a good size - in general room facilities good - the food was ok I had the malbec wine which was more than palatable - the only downside was one of the worst nights sleep have ever had - even with the windows closed the road noise and emergency services sirens at regular intervals led to a poor nights sleep. I was on the first floor would suggest the lower floor font facing rooms had better double glazing to reduce noise”

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Posted 2 years ago

“Really easy to book a room. Good stay with all the essentials needed for a night stay. Staff very friendly.”

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Posted 2 years ago

“We really like the TL at Skeeby and this is why we have booked again.”

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Posted 2 years ago

“Booking was fairly easy with options of add-ons. However, I did request confirmation by email and SMS and during the evening and during the night I must have received 8 SMS email text messages to my phone stating what Travelodge and date etc.all the same as if something got stuck and just kept chugging out the message. Also, the phone number on the emails states the code as 08719. On the website it states 03719.”

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Posted 2 years ago

“Easy to use bkg system and have stayed a number of times at the Gainsborough Travelodge, we have always found it extremely clean and comfortable.”

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Posted 2 years ago

“Great hotel, very competitive. Thanks Travelodge”

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Posted 2 years ago

“Friendly staff, clean rooms, quiet hotel and when window shut no noise from outside. Disappointing that parking is available but you have to pay £3 for 24 hours or £1.50 for 4 hours. Good value for money”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,779 reviews