Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found site a little difficult”

Helpful Report

Posted 3 years ago

“Its a very nice hotel Calm and cosy Service was friendly I would go again”

Helpful Report

Posted 3 years ago

“Easy to book”

Helpful Report

Posted 3 years ago

“Booking was really easy and early check is an added bonus!”

Helpful Report

Posted 3 years ago

“Always stay at a travelodge when away easy to book and never had a problem when staying”

Helpful Report

Posted 3 years ago

“Can't change location”

Helpful Report

Posted 3 years ago

“Site was easy to find and answered all obvious questions”

Helpful Report

Posted 3 years ago

“Good and thank you”

Helpful Report

Posted 3 years ago

“I found the website very easy to use.”

Helpful Report

Posted 3 years ago

“Fantastic price great location especially on school holidays”

Helpful Report

Posted 3 years ago

“Have booked with travelodge several times & had no problems”

Helpful Report

Posted 3 years ago

“Website is full of bugs - it also require a UK postcode for some reason even though people from abroad will use it”

Helpful Report

Posted 3 years ago

“easy to use booking system”

Helpful Report

Posted 3 years ago

“It’s the booking experience I’m reviewing. I could get so far then wasn’t able to pay which was annoying. Did in the end but it took a while. There was a thunderstorm at the time which might have interfered with connections.”

Helpful Report

Posted 3 years ago

“No problems booked without any hiccups and a lovely price for one night for both of us”

Helpful Report

Posted 3 years ago

“Booking process was easy using the Travelodge App. Prices clearly displayed and nearby hotels mentioned.”

Helpful Report

Posted 3 years ago

“Consistently poor quality, unclean hotels with staff who just don't care. Overpriced in many cases and hugely under deliver.”

Helpful Report

Posted 3 years ago

“Easy to book and nice and clear”

Helpful Report

Posted 3 years ago

“Fast booking online service.”

Helpful Report

Posted 3 years ago

“Really good value for money”

Helpful Report

Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews