Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly staff, clean rooms, quiet hotel and when window shut no noise from outside. Disappointing that parking is available but you have to pay £3 for 24 hours or £1.50 for 4 hours. Good value for money”

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Posted 3 years ago

“Very easy and efficient system”

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Posted 3 years ago

“Quick simple booking hope stay is as good.”

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Posted 3 years ago

“Extremely easy to book.”

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Posted 3 years ago

“Easy website to use”

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Posted 3 years ago

“Very easy to use and book simple and easy”

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Posted 3 years ago

“Value for money, very comfortable and clean. Always my favourite place to stay.”

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Posted 3 years ago

“I had difficulty changing the booking from one person to two. It took a number of attempts to get this sorted, otherwise it was great.”

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Posted 3 years ago

“My stay was pleasant. The rooms were clean and Irene in the bar provided great service.”

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Posted 3 years ago

“Easy to book. Good info.”

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Posted 3 years ago

“It was easy to book. I would have given it 5 stars but it ended up being a bit more money than the internet had originally offered ( maybe it depends on Euro to canadian dollar exchange). It is still a very competitive rate and looks lovely so far.”

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Posted 3 years ago

“Very easy to navigate the booking system”

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Posted 3 years ago

“Easy to book online and being able to see what each day costs. Also booking wifi in advance helps.”

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Posted 3 years ago

“All good but will never get 5 stars until WiFi is much better than 30 minutes per day”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Very easy and straightforward booking system”

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Posted 3 years ago

“Straightforward booking process, options easy to understand.”

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Posted 3 years ago

“Well situated close to centre and easily reached from South via A46. Hotel is pleasant and staff were welcoming and helpful. Car parking is limited immediately by the hotel but a number of disabled parking spots is above average. City car park is available £9.00 per 24hours(card payment). Building is not luxurious but neither is the price. Bed space good for one person and there may be larger rooms - better for two. Good experience for one night, very good breakfast facilities well presented. Why not more tha one coffee machine ?”

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Posted 3 years ago

“Expensive and Widnes needs a refit. They’ve no air Con no usb ports the rooms are pokey and the bathrooms tiny. But you were just cheaper than premier inn. But they have bigger rooms usb ports air Con and better size rooms”

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Posted 3 years ago

“Very satisfying services, thanks so very much”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews