“Managed to change the travel dates after couple of calls to the Airline to reserve the seats and then Agent had to call to confirm
Sofia Smith was very helpful and understanding”
“Easy straight forward payment,after email sent, 2days to answer quite good to say who you are dealing with no dispect it would be nice to speak to some one in English had a voice message could not understand a word of it anyway happy with the service will book again in the near future thanks andy”
“I found the service from George Bailey to be efficient and straight forward. When I did have any questions they were answered in a timely manner. I would definitely use Travelup again for future travel requirements.”
“Customer agent was George, who showed perseverance and continued good grace for all the different elements of putting together the trip; calm and effective and good humoured.”
“SofiaSmithCustomerService
The Customer Service Rep notified us of a flight change in which I was disappointed with as I was travelling to New York for my 40th. But unfortunately these things happen. Sofia did her upmost to help and offered us an alternative flight which we were not able to take. She kept us informed at all times.”
