“Customer agent was George, who showed perseverance and continued good grace for all the different elements of putting together the trip; calm and effective and good humoured.”
“SofiaSmithCustomerService
The Customer Service Rep notified us of a flight change in which I was disappointed with as I was travelling to New York for my 40th. But unfortunately these things happen. Sofia did her upmost to help and offered us an alternative flight which we were not able to take. She kept us informed at all times.”