“I booked a flight to Canada with TravelUp with no issues at all, I received a friendly and very efficient service from a George and my documents were emailed to me while still on the call, very pleased with the service.”
“I was pleased that Travelup took the time to advise me of a change in flight time. When I rung back for further clarification, Sofia Smith was polite and helpful in clarifying my queries.
Based on this experience, I would have no hesitation in using their services again”
“I have recently booked transantlantic flights for 3 people. This is not something that I do frequently so required quite a lot of help,particularly navigating myself around the pitfalls of electronic communications.
I was most fortunate that George Bailey dealt with my booking. Apart from being most helpful he went "over and above" to ensure that I was able to complete the booking with a minimum of fuss. Thank you George.”
“there very helpful ad hve kept me up to date with my booking ad i would get my ticket from them again ad it's first time I've booked on line and have had a good experience”
“George Bailey was very helpful and detailed and got a good price for my trip to Australia, making sure all the connections worked well with no huge waiting times.”
“Jenna Summers helped me reschedule a flight after the airline changed its schedule. She helped me make sure I wasn't stuck with a much longer layover that would have meant missing an important appointment.”
“Jenna Summers was really helpful in helping me rearrange my flights when Air Garuda suddenly cancelled my flight due to no longer servicing the Jakarta - London route”
“Thank you to sofia smith for finding me a return flight due to a flight cancellation. The process was dealt with swiftly although i did have to ring to finalise details.”
“Helped re book part of our flight itinerary, which was due to the airline changing times of flights. Sofia Smith the person I dealt with tried to get the additional hotel cost covered.”
“following some initial problems with tickets after a change in flight times, Jenna Summers took over the account and the tickets were issued within hours.
Thanks Jenna”
“George Bailey was very helpful in booking flights to NY for us at a good price when availability was low and online price sites proved unreliable. Although the process took longer than expected and several calls back and forth, it was worthwhile and George was polite and helpful throughout.”
“Managed to change the travel dates after couple of calls to the Airline to reserve the seats and then Agent had to call to confirm
Sofia Smith was very helpful and understanding”
“Easy straight forward payment,after email sent, 2days to answer quite good to say who you are dealing with no dispect it would be nice to speak to some one in English had a voice message could not understand a word of it anyway happy with the service will book again in the near future thanks andy”
“I found the service from George Bailey to be efficient and straight forward. When I did have any questions they were answered in a timely manner. I would definitely use Travelup again for future travel requirements.”
