“Booked flights with Travelup to Nepal - they kept me informed of all the many minor schedule changes made by the airline. I then needed to change return flight dates and Martin was super-helpful and quick in giving me options and prices.”
“This is my second experience with traveluo. This time My traveling agent is Asad khan. Really appreciate his quick response i was able to get my new tickets and later i was able to manage my long stay parking in right time. Great service.”
“I would like to thank the representator that I was working with. We been trying to get everything situated for about two weeks now pertaining to my reservation and he was actually patient with me and very outspoken with communication and kept me in the loop every time something happened if everything goes as planned definitely five stars for my representative.
Faraz Ali.”
“Customer service is pure rubbish. I would rather save the headace and hassel and pay a little more with someone more reliable. Honestly stay away from these scammers”
“I really appreciate the assistance provided by Faraz Ali. It was a releif when Faraz called us back after numerous attempts to call customer service. He sent us the payment link and went above and beyond our expectation by confirming our reservation with the hotel. Faraz Ali is an asset for Travelup.”
“This chap is very helpful, friendly and informative.
He is very sympathetic to our request and is willing to explore other options to suit our budget best.
I recommend this agency highly and intact recommended to couple of our friends.”
“Non existent costumer timer service. Would rate zero if we could. One of flights changed departure time (by BA) contacted Travelup to say that we noticed that this means the connection won’t work. It took numerous emails, phone calls, bad online reviews and nearly two weeks to get them to arrange an alternative flight and e-ticket. They take ages to answer your call, when they do, they tell us to email, but they won’t answer emails. Never ever again.”
