“Despite numerous emails, calls and letters we have NEVER received the refund that we were entitled to and were advised we would receive in November! AVOID - THESE ARE DISHONEST PEOPLE - VERY POOR SERVICE AND MORALS”
“Booked tickets this morning but unfortunately put wrong date of birth. Tried to contact customer service long wait probably acceptable but they were few member of staff who literally cut the phone after hearing query. After while one of staff
Samson Samuel Got connected and he gently helped me to sort tickets things out. I really appreciate his efforts. Thanks alot 😊”
“ASAD KHAN has an been an absolute Pleasure. Helped me with my booking even though I was messed around by the airline he did all he could to help. Above an beyond! Really appreciate the effort.
Thank you.”
“Brian at TravelUp was extremely helpful in liaising with BA to extend my trip by one day. My outbound flight had been delayed by 25 hours so that messed up my travel itinerary.
Thank you Brian.”
“Extremely efficient company, so responsive to making changes when airline cancelled again. Great service. Asad Khan was so quick to respond to my emails, well done.”
“I made a hotel booking that's "non refundable" and realized I put the wrong dates 10 minutes later. I urgently contacted Travelup to update these dates and a consultant named Faraz Ali assisted me by contacting the property and arranging the dates to be changed. This was all done within 24 hours and I thank Faraz for this!!”
“Booked flights with Travelup to Nepal - they kept me informed of all the many minor schedule changes made by the airline. I then needed to change return flight dates and Martin was super-helpful and quick in giving me options and prices.”
“This is my second experience with traveluo. This time My traveling agent is Asad khan. Really appreciate his quick response i was able to get my new tickets and later i was able to manage my long stay parking in right time. Great service.”
