“DO NOT USE!!! Travel agents are supposed to make booking holidays easier travel up makes it considerable harder. Waited over an hour to speak to someone on the phone only to them be told that I needed to send an email to resolve my issue. I have sent an email over a week previous through the form on their website but got no response. Just don't bother.”
“POSITIVE: RESPONSIVE, PROFESSIONAL, KIND AND VERY HELPFUL ( If there would be a 100 STARS I will give it)
Kudos to SHAIKH OMAR 🙏🏻🙏🏻👍🏻👍🏻Best travel consultant and travel agent. We had a problem for our flight booking but they were able to help us. They are Responsible and Committed on what they are doing. They made sure that I understand everything and specially making sure that I am ok.
Will for sure refer them and rate Travel Up as best. Overflowing thank you and God bless all of the Travel Up Team🙏🏻🙏🏻🙏🏻
From the bottom of our family’s heart, Thank you so much 👏🏻👏🏻👏🏻 You have such a good heart and great customer service✨✨✨ We wish you all the best and more customers to come🤝🤝🤝”
“Hi,
Really pleased with the service provide by Junaid. Was patient and guided me step by step on how to process the booking.
A real credit to Travelup. I am really pleased.”
“Generally a good service. Junaid was very helpful and clear to process the booking.
I reduce by one star only because of previous experience when I had a flight cancellation in the past.”
“Kyle Roberts has absolutely outstanding customer service skills and went over and above to ensure that I received good service from travelUp after my flight was cancelled due to bad weather. Kyle was efficient, kind and very reassuring in the situation . Thank you Kyle!”
“I found Noman difficult to understand I had a flight cancelled and wanted to re schedule I was promised an email with my options which i didn’t receive I had to telephone twice over 3 days . I didn’t feel his telephone manner was friendly or professional. I have now received the email with my new flight from Travelup although I sorted it out myself with the airline.”
