“I had to make an amendment to my hotel booking. Emma, the Specialist Hotel Consultant, was extremely helpful she contacted the Hotel and I was able to make the necessary changes at no cost. On a whole I am very happy with the service I received.”
“Fleming Greyson was very efficient and quickly informed me of the change in my tickets and I had my new tickets within 24hrs. Great service and communication!”
“Sofia Smith could not have been more helpful when our SAA flight was cancelled and we needed to be rebooked. I will definitely use Travelup again in tbe future.”
“The odd time that i had to make a phone call the pick up was very quick and the speaker was very helpful,i booked my flight many months ago and have the flight times changed several times and each time i have had very quick notification of the changes, all in all very happy :) many thanks to Fleming Greyson.”
“My flight got cancelled, I called Travel Up immediately...and I was surprised when then promptly picked up the phone.....they were extremely empathic and transferred my call to the appropriate person. The agent I talked to Ms Janki Kiri was extremely helpful and got me & my family another flight immediately.
I would recommend every body Travel Up and will definitely be using their services in the future.......Keep up the good work.....”
“I have been in touch with two members, Fleming Grayson and Sofia Smith. They both have been supportive and provided an excellent service. All my family members use Travelup as their customer service is great. I highly recommend this company for booking air tickets. Trust me! You will not be disappointed. You will thank me from your heart!”
“Recently I was contacted by customer service offices Janki - Ticketing Department about minor change to one of my flight legs of OJ Ticket. Needed my confirmation. As it doesn't affected to my other legs to final destination, I sent my confirmation, and received the ticket with the new flight times. Very quick and smooth process. Fully satisfied by the job and personal attitude to me by Janki.”
