“Fleming Greyson, from schedule change department was kind and kept me updated about the changes in my flight schedule. I was listened to and accommodated as much as possible. Thank you Fleming.”
“I recommend travel
Janki sent me an email saying that my etickets times has changed wether i want to accept the changes or not which is very nice i 100% recommend”
“Fleming Grayson was patient and very understanding given that BA just cancelled our flight home!
He reassured us and booked us an alternate flight even though he had clocked out for the day. 7*Customer service from him. Wish there were more of him in this day and age”
“I was very pleased how my query was resolved by a guy called Fleming Greyson from Travelup.He has excellent communication skills and responds to emails quickly.I would highly recommend him.”
“Having used other lo-cost travel agencies,this Travelup is streets ahead for customer service. Kate Atkins helped us recover our booking and took the time to make sure we were able to complete payment online. At no point did she rush us, but showed great care to make sure we were happy. The waiting time was within minutes - considering we were ringing peak time. The price we paid for our ticket was definitely lo-cost and included baggage allowance in the same fee!
Travelup pick great staff and offer a great service all round.”
“The very customer services is very fantastic! The staff are very patient and courteous. I would recommend this travel agency to anyone looking for buying a stress free!”
“I booked a round the world ticket and everything was so simple. There was a flight time change (which gives me 1h 45m longer in San Francisco) and it was communicated straight away by Fleming Greyson. I would use Travel Up again.”
“Liam was able to kick start the processing for my ticket refund after the airline diverted my scheduled flight to another town that would have made logistics very difficult for a family of 6 with approximately 12boxes.
Looking forward to completing the refund process with the airline.”
“I had an issue with my flight schedule change which meant I was not able to fly on the dates. I had to contact the company and ask for a refund so I could book a set of new flights. The agent I communicated with was Fleming grayson, he worked really well by emailing me with every detail possible and making sure every time I called the company to speak to him he made sure everything was getting done. I finally got to proceed with my refund. I really appreciate Fleming and the companies effort and appreciate how fast it was done.”
