“I booked a round the world ticket and everything was so simple. There was a flight time change (which gives me 1h 45m longer in San Francisco) and it was communicated straight away by Fleming Greyson. I would use Travel Up again.”
“Liam was able to kick start the processing for my ticket refund after the airline diverted my scheduled flight to another town that would have made logistics very difficult for a family of 6 with approximately 12boxes.
Looking forward to completing the refund process with the airline.”
“I had an issue with my flight schedule change which meant I was not able to fly on the dates. I had to contact the company and ask for a refund so I could book a set of new flights. The agent I communicated with was Fleming grayson, he worked really well by emailing me with every detail possible and making sure every time I called the company to speak to him he made sure everything was getting done. I finally got to proceed with my refund. I really appreciate Fleming and the companies effort and appreciate how fast it was done.”
“Fleming Greyson was extremely efficient and great support in re-scheduling our flights after a cancellation from the airline. No extra fees and really flexible to accommodate our needs”
“There was a scheduled change on flight which caused the journey to double in time. I called customer services but they were not helpful, emailed them and again not helpful. However, I got an email from Liam Johnson who was extremely helpful. I told him the issue that I had and he was very prompt in assisting and provided a change in flight. If it wasnt for him I will be leaving a 0 star review!!!”
“Well ive just read through the reviews what a mixed bag!! I Booked on line and have had two rescheduled BA flights, Sofia as dealt with me and sorted new flight times / issued new e.tickets and everytime she as come up trumps, great service from her. Flight in 3 weeks so will review once more on my return!! Great service from Sofia.
Derek Glover.”
