“Liam was able to kick start the processing for my ticket refund after the airline diverted my scheduled flight to another town that would have made logistics very difficult for a family of 6 with approximately 12boxes.
Looking forward to completing the refund process with the airline.”
“I had an issue with my flight schedule change which meant I was not able to fly on the dates. I had to contact the company and ask for a refund so I could book a set of new flights. The agent I communicated with was Fleming grayson, he worked really well by emailing me with every detail possible and making sure every time I called the company to speak to him he made sure everything was getting done. I finally got to proceed with my refund. I really appreciate Fleming and the companies effort and appreciate how fast it was done.”
“Fleming Greyson was extremely efficient and great support in re-scheduling our flights after a cancellation from the airline. No extra fees and really flexible to accommodate our needs”
“There was a scheduled change on flight which caused the journey to double in time. I called customer services but they were not helpful, emailed them and again not helpful. However, I got an email from Liam Johnson who was extremely helpful. I told him the issue that I had and he was very prompt in assisting and provided a change in flight. If it wasnt for him I will be leaving a 0 star review!!!”
“Well ive just read through the reviews what a mixed bag!! I Booked on line and have had two rescheduled BA flights, Sofia as dealt with me and sorted new flight times / issued new e.tickets and everytime she as come up trumps, great service from her. Flight in 3 weeks so will review once more on my return!! Great service from Sofia.
Derek Glover.”
