“Lisa at Travelup is really helpful. She has given me an option to upgrade the ticket at very small price and it was a big help for me. I hope the post COVID service of Travelup will go miles ahead and we can all be benefited from their excellent service.”
“Through Angent MUHAMMAD.IBRAHIM of TravelUp I got my tickets sorted because of the cancelations my airlines has made. He was very patiet in looking after me and finding me the right ticket.”
“Nash Davies was very helpful took me step by step and helped me make a good sound decision. He gave me all the options before l made my final decision. Good customer service. Will be glade to have him help me again”
“After BA changed my flights for the second time KYLE ROBERTS fixed it for me. Wait time in phone queue is a bit tedious but both times isues have been resolved by Travel Up - Thanks Kyle”
“We have found this company to be an absolute shambles. We cancelled our flights with them and expected a partial refund. We were passed to a call center with a team who could hardly speak English.....suspect that was deliberate, rather than refund us they charged a further £1700!! That was after 1 hour of being on the phone. Not giving up but stay well clear they are not a reputable company despite the professional looking Web page. One of the call agents actually swore at my wife when she phoned to complain.......disgusting.”
