“We have booked flights to NZ over Christmas with no hiccups. We have been notified that there has been a small time change - all the communication from Janki has been very efficient.”
“NEVER AGAIN! Scam pricing, offered 100 GBP flight, in 1 min to fill in the details they raised the price to 135 and raised the car rental price too! Then it added parking which I didn't want and could not delete it until I went back 10 pages and started again, which dumped all my info so I had to enter it again. Then after confirming payment a day later they emailed to say I had to call my credit card company and get the authorisation # from them....which they will not do. I then phoned travel up only to be told I could only email them and they would answer within 2 hours, which they did not! Then with 1 hour left before british air cancelled my reservation I had to rebook directly! I would have had no flight otherwise....absolutely the worst experience and waste of time I ever had with a travel site!”
“Bought 2 tickets for the price of £1150. Called the airline and they have stated that the penalty per cancellation per ticket is £150 approximately. Contacted Travel up to get my refund and they are not willing to refund the difference. They have mentioned that they can only refund the taxes which come to be no more than £140 for the total price of the 2 tickets. Meaning that they will unfairly keep over £710. I really don't know what to say... Laws that protect big companies and not the working class, considering that the last one subsidies the first one. A real joke!!!”
“Just had a return flight to Malaga with BA booked via travel up. The price was amazing so I had some reservations. I was even more concerned when I read some reviews. However, it all worked perfectly. I registered with BA as per the booking reference. Travel up helpfully sent me reminders on the day even letting me know where I needed to depart.
The only negative was the call I received after booking. I was left a voicemail telling me as I had booked hand luggage only I would only be allowed 7kgs, and urging me to book a bag. I am guessing this is how they make their money. I didn’t follow up on that offer and all was fine. The ts and cs are quite black and white about booking and cancellation, but the prices reflect that. If you are certain about your requirements and travel times you should have no problem at all. Excellent value for money.”
“Absolutely disgraceful service, booked flights, paid for them and was then told sorry price has gone up by over £400 - how can this happen. AVOID AVOID AVOID - Don't waste you time with these people.”
“So far so good. Had a change on our flight times and travelup handled it with ease and took great care of me with the required information. Thanks to Liam Johnson making our flight arrangements very easy.”
“We booked our Christmas flights to New York via Dublin with Travelup, this was done helpfully and efficiently as was a transfer of flights when the airline changed our itinerary. We commend Liam Johnson for his helpfulness.”
“We booked our Christmas flights to New York via Dublin with Travelup. This was done efficiently and helpfully as was a transfer of flight when part of the itinerary was changed by the airline. We commend Liam Johnson for his helpfulness.”
“After some complications with my booking , Mr Liam Johnson was really helpful in finding a solution to my predicament. A big thank you to him , from a very happy customer.”
“Thank you for your help, changing my return flight in South Africa Joburg-Nelspruit to Joburg-Capetown and Capetown direct back to London. Much appreciated. Thank you James Anderson”
