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Travelup Reviews

3.9 Rating 3,309 Reviews
75 %
of reviewers recommend Travelup

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Travelup 5 star review on 26th March 2024
Anonymous
Travelup 5 star review on 26th March 2024
Anonymous
Travelup 5 star review on 26th March 2024
Anonymous
Travelup 1 star review on 18th October 2023
Phil Betteridge
Travelup 1 star review on 18th December 2022
Lynne McWhinnie
Travelup 1 star review on 18th December 2022
Lynne McWhinnie
Travelup 1 star review on 20th September 2022
Anonymous
32
Anonymous
Anonymous  // 01/01/2019
Very cooperative & helpful
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Posted 1 year ago
Kyle roberts was great today
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Posted 1 year ago
Refund because of family hospitalization! Thank you
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Posted 1 year ago
Thank you for sending me the link to share my review! I'm super happy with the service I received from Mr.Kyle Roberts, I must say a BIG THANK YOU for Kyle he did sorted my travel needs as I wanted, his professionalism and caring for customer is outstanding I'm truly 👏 Amazed Thank you once again. Please keep up the good work .
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Posted 1 year ago
Very helpful booking went smoothly
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Posted 1 year ago
Good customer service….thanks Michell Vincent…
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Posted 1 year ago
Great customer service. The flight we was originally booked onto was cancelled and the equivalent alternative didn’t leave us much time to reach out connection flight as we have a badly and all the extra gear that comes with them. Travel up found us a direct flight to our connecting destination and upgraded us to that flight free of charge within 24hours. Great service and very informative with everything going on
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Posted 1 year ago
I called the customer service department to correct a mistake and I got a very quick/ positive response. I am happy with the service and would recommend Travelup. I also want to thank JUNAID ANSAR for how he dealt with my query. He was calm, nice and very helpful. Thank you Travelup and thanks again to JUNAID ANSAR .
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Posted 1 year ago
Fantastic customer service by Michelle Vincent for amending my booking.
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Posted 1 year ago
Brian was extremely helpful and patient with us changing flights and upgrading
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Posted 1 year ago
I spoke to Michelle Vincent regarding my request to change the flight date. Michelle was highly patient and customer centric. because this was an unconfirmed business trip, I have a lots of moving parts before I could make a decision. Michelle was extremely quick at getting back. We initially spoke over phone and the rest of the communication happened over emails, I must say the email response time is great and I was able to get my flight change with very less effort than I thought it would be.
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Posted 1 year ago
Good customer service, very good
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Posted 1 year ago
Samuel Samson is an excellent agent. Very professional, responsive and has a good customer service manner.
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Posted 1 year ago
Asif from Travelup assisted me very promptly when I have to cancel my flight due to a health issue. They were very fast in respoding to my emails. Thank you!
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Posted 1 year ago
Samson Samuel was really helpful And help me my situation that why I give them a 5 star today
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Posted 1 year ago
I am so happy and grateful for the help I received from Samson. He has helped me for 2 years in a row with my flights and will definitely be returning! His service is amazing and made sure that all of the details were correct and spent a lot of time with me to ensure I felt comfortable and understood everything about my flights. If I could give him 100 stars I would :D
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Posted 1 year ago
Wonderfully experience with travel up. And the staff are amazing .
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Posted 1 year ago
Harley Winget Is a very good customer service rep , very responsive and follow up with me u til he ensured my booking is confirmed in the hotel He is the best
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Posted 1 year ago
Fantastic service I've been dealing with Harley Winget who gas gone far and beyond to help us with our holiday hotel booking. Sge had been absolutely superb and I would highly recommend Travelup to anyone. Thanks once again Harley.
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Posted 1 year ago
Excellent response from Michelle Vincent on my query. Timely and with result I hoped for
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Posted 1 year ago
Travelup is rated 3.9 based on 3,309 reviews