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Travelup Reviews

3.9 Rating 3,328 Reviews
75 %
of reviewers recommend Travelup

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Travelup 1 star review on 29th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Travelup 5 star review on 26th March 2024
Anonymous
Travelup 5 star review on 26th March 2024
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Travelup 5 star review on 26th March 2024
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Travelup 1 star review on 18th October 2023
Phil Betteridge
Travelup 1 star review on 18th December 2022
Lynne McWhinnie
Travelup 1 star review on 18th December 2022
Lynne McWhinnie
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Anonymous  // 01/01/2019
“Kyle roberts was great today”
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Posted 3 years ago
“Refund because of family hospitalization! Thank you”
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Posted 3 years ago
“Thank you for sending me the link to share my review! I'm super happy with the service I received from Mr.Kyle Roberts, I must say a BIG THANK YOU for Kyle he did sorted my travel needs as I wanted, his professionalism and caring for customer is outstanding I'm truly 👏 Amazed Thank you once again. Please keep up the good work .”
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Posted 3 years ago
“Very helpful booking went smoothly”
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Posted 3 years ago
“Good customer service….thanks Michell Vincent…”
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Posted 3 years ago
“Great customer service. The flight we was originally booked onto was cancelled and the equivalent alternative didn’t leave us much time to reach out connection flight as we have a badly and all the extra gear that comes with them. Travel up found us a direct flight to our connecting destination and upgraded us to that flight free of charge within 24hours. Great service and very informative with everything going on”
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Posted 3 years ago
“I called the customer service department to correct a mistake and I got a very quick/ positive response. I am happy with the service and would recommend Travelup. I also want to thank JUNAID ANSAR for how he dealt with my query. He was calm, nice and very helpful. Thank you Travelup and thanks again to JUNAID ANSAR .”
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Posted 3 years ago
“Fantastic customer service by Michelle Vincent for amending my booking.”
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Posted 3 years ago
“Brian was extremely helpful and patient with us changing flights and upgrading”
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Posted 3 years ago
“I spoke to Michelle Vincent regarding my request to change the flight date. Michelle was highly patient and customer centric. because this was an unconfirmed business trip, I have a lots of moving parts before I could make a decision. Michelle was extremely quick at getting back. We initially spoke over phone and the rest of the communication happened over emails, I must say the email response time is great and I was able to get my flight change with very less effort than I thought it would be.”
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Posted 3 years ago
“Good customer service, very good”
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Posted 3 years ago
“Samuel Samson is an excellent agent. Very professional, responsive and has a good customer service manner.”
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Posted 3 years ago
“Asif from Travelup assisted me very promptly when I have to cancel my flight due to a health issue. They were very fast in respoding to my emails. Thank you!”
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Posted 3 years ago
“Samson Samuel was really helpful And help me my situation that why I give them a 5 star today”
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Posted 3 years ago
“I am so happy and grateful for the help I received from Samson. He has helped me for 2 years in a row with my flights and will definitely be returning! His service is amazing and made sure that all of the details were correct and spent a lot of time with me to ensure I felt comfortable and understood everything about my flights. If I could give him 100 stars I would :D”
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Posted 3 years ago
“Wonderfully experience with travel up. And the staff are amazing .”
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Posted 3 years ago
“Harley Winget Is a very good customer service rep , very responsive and follow up with me u til he ensured my booking is confirmed in the hotel He is the best”
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Posted 3 years ago
“Fantastic service I've been dealing with Harley Winget who gas gone far and beyond to help us with our holiday hotel booking. Sge had been absolutely superb and I would highly recommend Travelup to anyone. Thanks once again Harley.”
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Posted 3 years ago
“Excellent response from Michelle Vincent on my query. Timely and with result I hoped for”
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Posted 3 years ago
“Travelup Team (Asif Khan) has helped me while cancellation of tickets and also for date changes. Overall it is a good experience with TravelUp.”
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Posted 3 years ago
Travelup is rated 3.9 based on 3,328 reviews