Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,300 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

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Metrics

4.9

Based on 1,300 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my Mason Pearson hair brush. Thank you!”

Helpful Report

Posted 4 years ago

“I purchased the Mason Pearson Popular mixed bristles, BN1 & the Mason Pearson Handy Nylon Detangler, N3 both in pink & I love them both! Howard in Customer Service is great!”

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Posted 4 years ago

“Quick and accurate. Excellent.”

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Posted 4 years ago

“Love my Mason Pearson Brush. Delivery took a while.”

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Posted 4 years ago

“All My family love this brush , The last one I bought is now 30 (thirty ) Years old no bristles lost inner cushion perfect it massages my scalp, places my hair in alignment without tearing”

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Posted 4 years ago

“I’m very happy with the Mason Pearson brush and comb I purchased through Tressence. Mason Pearson quality justifies the price. Tressence offers the best price I found online, and their service is exceptional. If you have a question or problem, It will be resolved. I had a mix up in addresses with a gift I purchased for my sister along with an order for myself. I was amazed to get a personal call from Howard sorting it out.”

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Posted 4 years ago

“World renown hair brushes, easy to navigate web site, very quick shipping A+++ all around!”

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Posted 4 years ago

“Fantastic site! Super fast shipping and quality. A+”

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Posted 4 years ago

“My hairstylist used this on me during my last visit. My hair is growing back in due to chemo. The brush is perfect for my new hair and the size is just right.”

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Posted 4 years ago

“Great products, great customer service, and Howard is a delight to work with!”

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Posted 4 years ago

“A great site that is easy to use. I will definitely shop here again. SOON!”

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Posted 4 years ago

“I ordered the wrong brush. I was given great service and the problem resolved easily. The return was made as simple as possible and new items received quickly.”

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Posted 4 years ago

“So easy and quick! Well packaged item.”

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Posted 4 years ago

“my favorite brush always!”

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Posted 5 years ago

“Resolved the issue. Very happy with the experience. Thank you. Will come back! Joann”

Helpful Report

Posted 5 years ago

I regret missing the return request that reached Tressence's mailbox. The return has now been authorized and a postpaid return label furnished.

Posted 5 years ago

“Howard was very helpful in picking the right brush for my hair. We spoke on the phone and I had my brush in just a few days! Excellent service and product.”

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Posted 5 years ago

“My hairbrush was shipped right after I ordered it and arrived across the country 2 days later. Excellent service :)”

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Posted 5 years ago

“Always prompt and wonderful.”

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Posted 5 years ago

“Great service! I love my new brush, after hearing such wonderful things about them I just had to try one for myself. It did not disappoint. I will be ordering the one for wet hair next.”

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Posted 5 years ago

“I was able to replace my lost hairbrush with ease. The only thing painful in the transaction was the hairbrush (Mason Pearson) has increased their price quite a bit. However having long hair all my long adult life I would not use any other product.”

Helpful Report

Posted 5 years ago

Tressence.com is rated 4.9 based on 1,300 reviews