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Triads Reviews

4.7 Rating 2,102 Reviews

93 %

of reviewers recommend Triads

Company Reviews

4.7

Based on 2,102 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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07922753425

Email:

sales@triads.co.uk

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Triads 1 star review on 2nd September 2019

Triads 1 star review on 2nd September 2019

Triads 1 star review on 2nd September 2019

Triads 1 star review on 2nd September 2019

Triads 5 star review on 17th February 2019

Triads 5 star review on 22nd January 2019

Triads 5 star review on 20th January 2019

22

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been looking for these shorts and since I was in America last year and was over the moon when I found them here - and at a great price too. Only criticism would be the delay in sending them. However I was always dealt with very courteously when I called to enquire. Thanks”

Posted 8 years ago

“It will be better if Triads can provide tracking details for international order.”

Posted 8 years ago

Read Triads Reviews

all our UK & EU shipments provide instant tracking numbers we are now changing couriers for rest of the world orders to receive them two instantly. Thank you for raising the awareness of this. regards

Posted 8 years ago

“Quick delivery”

Posted 8 years ago

“Good service and fast But I hope when it was sent , also sent the tracking number Thanks”

Posted 8 years ago

“good product, good service all round”

Posted 8 years ago

“Good stock and price. Easy ordering. Great delivery tracking. My only slight gripe is the packing. A bit of filler to protect the inside boxes (of the larger box) to stop the items rattling about and getting damaged would be appreciated. There's some dented corners on the inner boxes.”

Posted 8 years ago

“Prompt delivery and able to collect from a local shop”

Posted 8 years ago

“Excellent PRODUCT and service, satisfied with customer service.”

Posted 8 years ago

“I call 5 times to give me tracking number of my order TRI110912 send from 31.12.15 and I don't have it yet. when I call most of the times is the answering machine . Good internet system and page 8 out 10 If is normal do not send tracking number in the email that's ok thanks”

Posted 8 years ago

“I would have given Triads the top rating of Very Good, but I feel their customer service regarding returns prevents me from doing so. First I have to say that the quality of the three items I ordered was excellent and my order (worth £123.50) arrived on the date promised. So at that point all was well and I was extremely satisfied. Unfortunately, one of the items (worth £26) had been duplicated by another family member and as I was not able to give my gifts to the recipient til 4th January, we were all unaware there had been a duplication until then. I checked Triads returns policy and my understanding was that I needed to apply for a return authorisation by 4th January, which I did immediately. I received an unsigned one line response advising "you are outside our xmas returns time". I tried again, explaining as above. Again, an unsigned one line reply reiterating above and adding "sorry all stores have cut off xmas returns now". I tried for an exchange with a more expensive item and requested a name be attached to their reponse. One line reply advised this was not possible as returns closed 4th Jan. A name was attached this time but I should not have had to ask! Not very professional customer service and I have since found a phrase on their website which says, if you are outside the returns period please get in touch!!! Why? when there is obviously no leeway or allowance for exceptional circumstances. Shame .. items are excellent quality but I would think twice about using Triads again. BB 08/01/16”

Posted 8 years ago

“Great dispatch time over a busy Christmas period. Would like to be able to track delivery but thanks!”

Posted 8 years ago

“It's need a long while to send to my place.”

Posted 8 years ago

“Wait for have low cost shipping to HONG KONG”

Posted 8 years ago

“I have used Triads website before, and would certainly do so again without hesitation.”

Posted 8 years ago

“Ordered a Vivienne Westwood bag, its very nice, good quality and as pictured. Delivered quickly however packaging was poor for an expensive item arrived in a plastic bag no bubble wrap or anything to protect it.”

Posted 8 years ago

“Website easy to use,order went through quickly the only thing was I didn't receive an email to say it was ready to collect. When I did go into shop the kads who served me were lovely”

Posted 8 years ago

“Arrived on time, unfortunately didn't fit, waiting for refund”

Posted 8 years ago

“Quick delivery of item, once arrived noticed a badge was missing. Contacted Triad who eventually agreed to sort this out and send a badge as replacement. I was contacted personally to check this was OK. Great service would buy again from Triad. Item was boss too and reasonably priced.”

Posted 8 years ago

“Nice quality of T ,but the sleeves are running really wide for me so Some alteration needed.”

Posted 8 years ago

“It would be great if shipment can be double boxed and tracked”

Posted 8 years ago

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Triads is rated 4.7 based on 2,102 reviews