trinca-ferro Reviews

Name: trinca-ferro
Address: 20 The Village 101 Amies Street, London
Rating: 4.48

4.5 Rating 811 Reviews

87 %

of reviewers recommend trinca-ferro

4.5

Based on 811 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Email:

robert@trinca-ferro.com

Location:

20 The Village 101 Amies Street
London
SW112JW

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trinca-ferro 2 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was thoroughly impressed with the service. I loved using the 'wish list' area on my account to save and go back into the list to remind myself of ones I'd listed as favourites. I found this really helpful as I was spoilt for choice on the site! After I'd placed my order it wasn't long before I got an email showing me actual real-time pictures of my chosen knobs with my name, the date of dispatch and delivery address to confirm my order. It was great to see the knobs in this way to get more of an idea of size and colour , particularly as I'd chosen six very different ones. I was surprised that the order came within a couple of days after this and was delighted with them. Exactly what I expected, so easy to put on my chest of drawers and look great. I noticed on the packaging that they were sent from India, which surprised me even more about how quickly I received my order! Excellent service, I'll definitely be recommending you. Thank you.”

Helpful Report

Posted 9 years ago

“.•:*¨¨*:•.A WONDERFUL COMPANY TO DEAL WITH*.•:*¨¨*:•.¨EXCELLENT AND POLITE CUSTOMER SERVICE.•:*¨¨*:•.¨PROMPT DESPATCH AND DELIVERY OF GOODS .•:*¨¨*:•.*I HIGHLY RECOMMEND TRINCA-FERRO¨¨*.•:*¨¨*:•.”

Helpful Report

Posted 9 years ago

“I was very impressed with the quick order process, fast delivery and the quality of the products. Would highly recommend this site to anyone. Thank you!”

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Posted 9 years ago

“Shipping was WAY faster than I expected, especially since I ordered the week of Christmas. Customer service was great, and most importantly, I LOVE the product!! My knobs are awesome.”

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Posted 9 years ago

“One colour slightly off but all knobs are very nice indeed. The service from DHL from India to Liepzig to Edinburgh was extremely fast; the parcel arrived in about 40 hours start to finish.”

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Posted 9 years ago

“Ordered 16/12 - delivered 18/12 but I was out and got it on 21/12 all the way from Bangalore. Now tha's what I call service...and the knobs are perfect. Thank you.”

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Posted 9 years ago

“I love the knobs I just received. They are beautifully made and perfect for my kitchen drawers. Thank you! (I did notice a typo on your web site. I think destressed should be distressed. I proof-read a lot!) Anne Mudge”

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Posted 9 years ago

“Trinco Ferro are a great company. Friendly and helpful with a really good product. I would definitely use them again”

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Posted 9 years ago

“Every aspect of your service was excellent, Well done and thank you.”

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Posted 9 years ago

“The door knobs were just as the picture showed.”

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Posted 9 years ago

“Quality product. Easy to use website. Prompt delivery.”

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Posted 9 years ago

“Can't praise this company highly enough... excellent product at an excellent price. Website was easy to use, product received fast. They were brilliant at keeping me updated with emails. Especially liked the email I got to notify me of despatch with a photo of the actual products they were sending, to prove the quality has been checked! Will definitely be using again, highly recommended. Many thanks! :)”

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Posted 9 years ago

“Cannot fault you! Excellent service, knobs arrived early! Loved getting the pics before delivery! The knobs look great on our shabby chic furniture! Thank you.”

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Posted 9 years ago

“Only complaint is no return details on paperwork sent with item.”

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Posted 9 years ago

“my query was answered very promptly and very accurately. Very satisfied with my purchase”

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Posted 9 years ago

“Brilliant doorknobs, lovely colours!”

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Posted 9 years ago

“Beautiful handles, perfect for my needs. Sturdy construction and delicate design. Make sure to check the thickness of your door/drawer to ensure the handle stem is long enough.”

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Posted 9 years ago

“Ordered button and star knobs and they are delightful. Revamping an old kitchen and these just finish it off perfectly. Good quality delivered quickly. Thank you!!”

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Posted 9 years ago

“Great products with EXCELLENT customer service. Rarely do you find service so personalised and shipping so fast! Highly recommended seller!”

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Posted 9 years ago

“Excellent service! Really happy with my beautiful bone star cupboard handles!”

Helpful Report

Posted 9 years ago

trinca-ferro is rated 4.5 based on 811 reviews