Hi there,
Thank you for your five-star rating and review.
We really appreciate it and are delighted that you are happy with the service you received.
Best wishes,
The Trinity Gift Shop Team
“I love this sweatshirt. It came nicely wrapped and quickly. It is a gift and I’m worried it will be too small. I ordered a large, but it seems I should have ordered an XL.”
Hi Pj,
Thank you for your five-star rating and review.
We really appreciate it and are delighted that you are happy with your purchase.
Best wishes,
The Trinity Gift Shop Team
“The trinity gift shop is extremely frustrating. I went to see the book of kells and didn’t have enough time to look at everything written in the exhibit so I thought I would just get a book from the gift shop. All they had was a book on trinity college, which I bought, with only a few short pages on the book of kells. So I went on line and found the book of kells guidebook for €19. Keep in mind I was in Dublin but I had to order this book online and pay €23 to ship it home to Canada. You would think they would have the guidebook on their most famous exhibit in the actual store. It cost me over 70 Canadian dollars to get the book. The book is fine but the experience was frustrating. Staff were friendly and nice.”
Hi there,
Thank you for your five-star rating and review.
We really appreciate it and are delighted that you are happy with the service you received.
Best wishes,
The Trinity Gift Shop Team
“Purchasing from the Shop was easy and painless. Great website and UX design. I knew exactly what I wanted (a book) and found it easily. The book arrived well packaged and protected.
However, I wouldn't shop with them again online because of the awful delivery service with UPS. I received an email from them saying delivery would take place in a couple of days when I wouldn't be home, but they had an option to send the package to a collection point. However, after going through that process their website said 'there's a technical problem. please try again later'. I tried it 3 - 4 times over a couple of days but still the same message, even clearing cookies and cache, which sometimes affects these things.
So I turned to their Facebook messaging for help, hoping I could chat with someone, but it was just an annoying bot that is programmed for specific issues only - not delivery amendments.
Then I found another section on their website to change delivery and I had to sign up to their 'My UPS' system, giving loads of my personal details. Once I'd done that and tried to change the delivery it just said, 'sorry, this service is not available in your area'!
Eventually I managed to find a phone number and called them. After being transferred twice I finally was able to speak with someone in India (lovely country) who kindly changed my delivery destination and they dropped off the parcel a couple of days after the original delivery date. Not sure why it wasn't the same date as the collection point was literally just up the road.”
Hi Russ,
Thank you for your five-star rating and review.
We really appreciate it and are thrilled that you are happy with your purchase and the service you received.
Best wishes,
The Trinity Gift Shop Team
Hi Eric,
Thank you for you for your five-star rating and review.
We really appreciate it and hope your sister likes her sweater.
Best wishes,
The Trinity Gift Shop Team
Hi there,
Thank you for your five-star rating and review.
We really appreciate it and are thrilled that you are happy with the service you received.
Best wishes,
The Trinity Gift Shop Team
Hi Lola,
Thank you for your five-star rating and review.
We really appreciate it and are thrilled that you are happy with your purchase and the service you received.
Best wishes,
The Trinity Gift Shop Team
Hi Karlheinz,
Thank you for your five-star rating and review.
We appreciate it and are thrilled you were happy with our speedy delivery.
Best wishes,
The Trinity Gift Shop Team
Hi Eric,
Thank you for your five-star rating and review.
We really appreciate it and are thrilled that you were happy with your purchase and the service you received.
Best wishes,
The Trinity Gift Shop Team
Hi there,
Thank you for your five-star rating and review.
We really appreciate it and are delighted with the service that you received.
Best wishes,
The Trinity Gift Shop Team
Hi Matthew,
Thank you for your five-star rating and review.
We really appreciate it and are delighted that you are happy with the service you received.
Best wishes,
The Trinity Gift Shop Team
