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Trinity Gift Shop Reviews

4.6 Rating 487 Reviews
92 %
of reviewers recommend Trinity Gift Shop
4.6
Based on 487 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5

Write Your review

Purchasing from the Shop was easy and painless. Great website and UX design. I knew exactly what I wanted (a book) and found it easily. The book arrived well packaged and protected. However, I wouldn't shop with them again online because of the awful delivery service with UPS. I received an email from them saying delivery would take place in a couple of days when I wouldn't be home, but they had an option to send the package to a collection point. However, after going through that process their website said 'there's a technical problem. please try again later'. I tried it 3 - 4 times over a couple of days but still the same message, even clearing cookies and cache, which sometimes affects these things. So I turned to their Facebook messaging for help, hoping I could chat with someone, but it was just an annoying bot that is programmed for specific issues only - not delivery amendments. Then I found another section on their website to change delivery and I had to sign up to their 'My UPS' system, giving loads of my personal details. Once I'd done that and tried to change the delivery it just said, 'sorry, this service is not available in your area'! Eventually I managed to find a phone number and called them. After being transferred twice I finally was able to speak with someone in India (lovely country) who kindly changed my delivery destination and they dropped off the parcel a couple of days after the original delivery date. Not sure why it wasn't the same date as the collection point was literally just up the road.
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Posted 10 months ago
Fantastic product and service! Received the package (very well packed) in less than a week! It takes mail longer than that to go across Houston!
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Posted 10 months ago
Hi Russ, Thank you for your five-star rating and review. We really appreciate it and are thrilled that you are happy with your purchase and the service you received. Best wishes, The Trinity Gift Shop Team
Posted 10 months ago
I bought the sweater for my sister too!
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Posted 11 months ago
Hi Eric, Thank you for you for your five-star rating and review. We really appreciate it and hope your sister likes her sweater. Best wishes, The Trinity Gift Shop Team
Posted 11 months ago
Arrived.in the.Western US quickly and.was just what I hoped for.
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Posted 11 months ago
Hi there, Thank you for your five-star rating and review. We really appreciate it and are thrilled that you are happy with the service you received. Best wishes, The Trinity Gift Shop Team
Posted 11 months ago
Great product and excellent service
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Posted 11 months ago
Hi Lola, Thank you for your five-star rating and review. We really appreciate it and are thrilled that you are happy with your purchase and the service you received. Best wishes, The Trinity Gift Shop Team
Posted 11 months ago
I didn't recieve my parcel. UPS updated the postcode for some reason to an incorrect code. Please can this be recitified.
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Posted 11 months ago
It was an amazing fast delivery (to Germany!).. TOP!
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Posted 11 months ago
Hi Karlheinz, Thank you for your five-star rating and review. We appreciate it and are thrilled you were happy with our speedy delivery. Best wishes, The Trinity Gift Shop Team
Posted 11 months ago
Easy buying and swift delivery. My sister wants a sweater too.
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Posted 11 months ago
Hi Eric, Thank you for your five-star rating and review. We really appreciate it and are thrilled that you were happy with your purchase and the service you received. Best wishes, The Trinity Gift Shop Team
Posted 11 months ago
Never received my purchase. UPS informed that my order returned to sender. I need to know if you will refund me or send again the order
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Posted 11 months ago
My item was shipped crazy fast, can't believe how quickly it arrived.
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Posted 11 months ago
Hi there, Thank you for your five-star rating and review. We really appreciate it and are delighted with the service that you received. Best wishes, The Trinity Gift Shop Team
Posted 11 months ago
The order arrived quickly in perfect condition. Thank you very much!
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Posted 11 months ago
Hi Matthew, Thank you for your five-star rating and review. We really appreciate it and are delighted that you are happy with the service you received. Best wishes, The Trinity Gift Shop Team
Posted 11 months ago
Very prompt with processing & sending my order! Arrived within a week & I’m in the US.
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Posted 11 months ago
Hi Julie, Thank you for your five-star rating and review. We really appreciate it. Best wishes, The Trinity Gift Shop Team
Posted 11 months ago
Super!!! Thank you very much
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Posted 11 months ago
Hi Sig, Thank you for your five-star rating and review. We really appreciate it. Best wishes, The Trinity Gift Shop Team
Posted 11 months ago
The t-shirt was beautiful design just as it appeared on web site and good quality too very prompt delivery very happy with my first order from your shop and will order again
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Posted 11 months ago
Hi Rose, Thank you for your five-star rating and review. We really appreciate your feedback. Best wishes, The Trinity Gift Shop Team
Posted 11 months ago
Pleased with my shirt...
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Posted 1 year ago
Hi Gloria, Thank you for your five-star rating and review. We really appreciate it and are thrilled that you are happy with your new shirt. Best wishes, The Trinity Gift Shop Team
Posted 1 year ago
Trinity Gift shop has great selections and is easy to use!
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Posted 1 year ago
Hi Sarah, Thank you for your five-star rating and review. We really appreciate it and are thrilled that you are happy with our selection of products and that you were easily able to navigate our website. Best wishes, The Trinity Gift Shop Team
Posted 1 year ago
It's as bad as it gets, and the obstruction of protests is no reason for you to treat your customers perfunctorily. You had many ways to solve the problem, but you chose the worst one, you were so slow and efficient that in the end my friend ended up having to throw the product in the trash bin..... What a waste of money..
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Posted 1 year ago
Great quality and great service!
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Posted 1 year ago
Hi Bronwen, Thank you for your five-star rating and review. We really appreciate it and are thrilled that you are happy with your purchase and the service you receive. Best wishes, The Trinity Gift Shop Team
Posted 1 year ago
I initially bought a shirt for my husband while I was in Ireland but unfortunately, I bought the wrong size and it was too small. I was pleasantly surprised that I was able to purchase the exact same shirt in the correct size online and have it shipped all the way to California, USA. It didn't take too long either! Great quality and my husband loves it! ^_^
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Posted 1 year ago
Hi Cameron, Thank you for your five-star rating and review. We really appreciate it and are thrilled that your husband likes his shirt. Best wishes, The Trinity Gift Shop Team
Posted 1 year ago
Perfect gift- great quality
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Posted 1 year ago
Hi Sally, Thank you for your five-star rating and review. We really appreciate it and are thrilled that you are happy with your gift and the service that you received. Best wishes, The Trinity Gift Shop Team
Posted 1 year ago
Trinity Gift Shop is rated 4.6 based on 487 reviews