“I’ve not had any issues in the past but the lack of urgency with a missing item is concerning. Also there should be a customer service phone number to call.”
“Send the rest of my trophy!!!!!!!!!!!!!!!
Edit: they sent the rest of my trophy. Still sucks we only had half a trophy for our draft. Can't give 5 stars here. All my other purchases were fine. I'd get more from this place but their rings and belts are bland and overpriced.”
“They are easy to order from and they have a big selection. You likely through for a better price go to a local trophy shop or search for one and get the same item.”
“It looked ok but honestly I felt like the name plate could have had more color and demension. I 3D printed a belt like this a couple years ago and I felt it looked better than what I got. Not enough options for color and customizaton”
“Being that I have ordered a few times, I have become accustomed in a certain presentation when I receive the belts. Normally when I receive items they come in the trophy smack box which is inside of the standard brown shipping box; this is great for presentations. This time I received the item in a regular shipping box just wrapped in bubble wrap. I am just curious as to why the change. I am military, so the presentation is important to me. This doesnt diminish the quality of the item itself but not what I am used to from the company.”
“Tried to message about my order to order the bigger one instead, didn’t get a reply so got stuck with the kids one, my mistake in the end but still would be nice to have little better customer service. Or atleast someone that replies to your concerns.”
