“Stop using FedEx. They were two days later than expected, and while I understand this is a minor incovenience it sucks to get your hopes that it's going to be there a certain day and the shipping information isn't updated until the day after it was supposed to be there.”
“To much AI for my liking. It took me several weeks to finally being able to order my item. I was looking to have a duplicate belt made and was constantly given the run around by the AI BOTS even after numerous request for an actual human who could help. It was only after giving a bad review did someone actually reached out to help. Once that happened the process went smoothly.
There is no phone numbers or other way to contact anyone at TrophySmack.
I was thinking of making other customized purchases but am worried that I’ll get caught in the AI loop of fail.
The final product was fantastic I just wished it didn’t take so long and wasn’t so frustrating.”
“I was really impressed by how well this belt was made with the 6lb weight you can tell it's very well made and the red alligator strap it sets off the gold plates. My only complaint is I wish the metal plates were a little curved to lay flat on the strap.”
“A little expensive, however for online options it’s probably the best for quality and overall satisfaction. If you don’t have a local trophy shop that’s convenient, then this seems like the next best option.”
“Plate is awesome and will look great on my leather blank, BUT, shipped without screws and washers. Contacted customer service, they sent me to a email that had an AI response. I hope I get the screws and washers before I have to award the title belt in 2 weeks. If not for the missing screws, I'd give them a 5 star review.”
