“Plate is awesome and will look great on my leather blank, BUT, shipped without screws and washers. Contacted customer service, they sent me to a email that had an AI response. I hope I get the screws and washers before I have to award the title belt in 2 weeks. If not for the missing screws, I'd give them a 5 star review.”
“This year was the third year in a row, I ordered the same belt as a sales award for my staff. Each belt was built well and arrived on time. It's an awesome and fun award to present.
My only frustration is that each year I've had to re-build the same belt on the website. It would be great to be able to pull up old orders and reorder the same thing again.
It's a little detail that would make my experience 5 stars.
Hopefully next year!”