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True Religion Reviews

1.2 Rating 341 Reviews

5 %

of reviewers recommend True Religion

Company Reviews

1.2

Based on 341 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

844-878-7546

Email:

customersupport@truereligion.com

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True Religion 1 star review on 4th May 2024

True Religion 1 star review on 14th March 2024

True Religion 1 star review on 5th March 2024

True Religion 1 star review on 5th March 2024

True Religion 1 star review on 5th March 2024

True Religion 1 star review on 5th March 2024

True Religion 1 star review on 31st January 2024

11

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“En la Web http://www.truereligionoutlet-store.us.com/ he comprado 3 jeans y me han enviado una billetera. Hice la devolución de la billetera y aún 2 meses después no me devuelven el dinero. He leído acá que ha otras personas le han hecho lo mismo. Me siento estafada y estoy asesorándome para realizar una denuncia legal en caso de que no me respondan.”

Posted 2 years ago

“This company is awful!!!!! I wish I would have read the reviews prior to be purchasing anything from this company. I am so surprised they are still in business. The company did not refund my total amount so I will have to contact my bank regarding this. They are extremely unprofessional and their replies are very odd and don't address the concern (they ignore money that they owe you). I have rarely seen ratings/reviews like this for any company. This is BAD!!!!”

Posted 2 years ago

“Service sucks.”

Posted 2 years ago

“I spent $200 on 5 T-shirts thinking I was getting a good product. I am 5'7" 170lbs Ordered XL washed shirts in cold dried on low heat..Now these shirts are a sm-med They are def not 100% cotton B--L S--T And good luck getting their cus. service..I spoke to an store employee and they cant even get cus service NEVER AGAIN IM FILLING A COMPLAINT ON BBB”

Posted 2 years ago

“kys bro fr”

Posted 2 years ago

“They say NO to every single trivial request or doubt you may have. You say how bad they are! Apparently it’s a one man show business”

Posted 2 years ago

“Scam company, be careful & never buy from, they will steal your money, no refund , items not as advertised, they never respond , I doubt they even have customer service. If people commented here want do a class action lawsuit let's all do it together.”

Posted 2 years ago

“The worst customer service ! Do not buy from them ! If you have a return you will NEVER RECEIVE YOUR REFUND!”

Posted 2 years ago

“Placed an order on the 80 percent off website for True Religion . Paid 291.00 for 3 pairs of jeans and got a scull cap that came from China worth 3.00 in a tiny envelope. They said I can send it back and receive a credit for shipping . Don’t trust the website.It says they accept American Express and that’s a lie. They only take MasterCard because American Express don’t play with Scam websites!”

True Religion 1 star review on 14th June 2021

True Religion 1 star review on 14th June 2021

Posted 2 years ago

“PLEASE DO NOT BUY FROM TRUE RELIGION They have the worst customer service you can ever imagine. They shipped me a wrong item and when I complained, they keep sending emails saying that my "request has been resolved". There is no live person to talk to and they take couple of weeks to respond to any emails. Do yourself a favor and DO NOT buy from True Religion.”

Posted 3 years ago

“I have tried to contact TRUE RELIGION multiple times in regards to my order since FEBRUARY and have been unsuccessful!! My order was sent to the wrong address in a completely different state and I received his. How do you get a females order and a males order in a different stated confused is beyond me! Let alone how do you close the call center close to the end of the pandemic but in the thick of the pandemic it was open?!?!? TRUE RELIGION says to get in contact with them is to email BUT you don't respond! Now, I've been out of my product and my MONEY that I've worked hard for which as a customer is UNFAIR and UNACCEPTABLE is not RIGHT! I have sent well over 20 emails and NOTHING has happened to solve this matter or issue! this is absolutely ridiculous!!!!!”

Posted 3 years ago

“Horrible customer service not able to get in contact with anyone”

Posted 3 years ago

“Was an employee for 4+ years have been through so much in terms of being pepper sprayed from someone who was trying to steal to having a finger broken for the exact same thing, this corporation does not care about it's employees, it is a dead end company with district managers that don't know what they're doing. They also went to cheaper materials for all there product, would never advise any to work/shop at any store, you will just be paying way too much for dogshit material! But have fun!”

Posted 3 years ago

“No one to talk to. I returned my online order in store 10 days later still no refund. Still today no refund. Status of my item delivered by UPS say it was left on dock 5 DAYS AGO. Still today no refund. Never again”

Posted 3 years ago

“I did not receive my order and let your know and still was charged and can't reach no one about this”

Posted 3 years ago

“Customer Service sucks. How can you buy a Christmas gift around Black Friday and possibly return it if it doesn’t fit right within 30 days? Their return policies and customer service sucks.”

Posted 3 years ago

“Received an order 1st time with them. Paid for overnight shipping, spent almost $400. Received merchandise, too small, returned all 6 items and they had the audacity to only try and refund me part of my money. All items were in the original package they sent as well as even returned in the box they sent the merchandise with their shipping label. True religion is a joke. Also reached out to their customer service several times. No wonder they don't have a working number to reach them.”

Posted 3 years ago

“Screw TR see you in court!!!!!”

Posted 3 years ago

“I ordered jeans that showed the word “true religion” written all over it on the backside of the pants i bought the jeans for $140 marked down from $200 and when i got them they didn’t look anything like the photos and i contacted true religion support they didn’t get back to me till 2 weeks later after I sent them a 3rd email asking for help or even a solution they just offered a refund and said they can’t replace the item I am very frustrated with the extremely slow response and even my purchase.”

Posted 3 years ago

“I never received my order and I sent 5 email I've been contacting them for about a month now and they only replied once and I still have order”

Posted 3 years ago

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True Religion is rated 1.2 based on 341 reviews