“Still have not received my Nov 18 prescription. Have since paid for a Dec one and have not received any tracking info. Can't get in touch with anyone that can help me.”
“Shipments have been patchy with patchy communication on when shipments were made. Always about 6 weeks between deliveries for 28 day supplies. Cancelled by phone 2 months ago. They shipped again. Cancelled by email and received a confirmation, but again they just charged my credit card for another shipment. You are supposed to be able to cancel at any time. Very unhappy with my experience.”
Hi Vincent,
Thank you for your feedback. Besides Tadalafil and Sildenafil, we have Vardenafil available, which is similar to Levitra. We just launched a new premature ejaculation spray too.
We are constantly exploring new ways to innovate and deliver quality health care medication to our customers. Make sure to check our site frequently for new products and promotions.
Thank you,
Truman Health Team
Thank you for leaving a 5-Stars review. At Truman, we continuously strive to serve you better. Looking forward to serving you in the future!
Best Wishes
Truman Health Team
Hurry back!
Dear Mike
Thank you for sharing your feedback. Your concern is completely justified and we would love to make things better for you. The way this promotion was set up, it would only give you $10 off on your current and next 2 orders but I understand that you had ordered a 3 months supply ordered at once so you should have benefitted from this promotion equally. We would like to sincerely apologize for this system glitch.
We would love to make things better for you, please send us an email at hello@gettruman.com and we will be happy to issue a refund of $20 to honor the promotion.
We look forward to improving our service over time and look forward to serving you again.
Best Wishes
Truman Health Team
Hello Scott
Thank you for leaving a 5-Stars review. At Truman Health, we continuously strive to serve our customers better.
We are glad that the team has managed to meet your needs for service.
Looking forward to serving you in the future!
Best Wishes
Truman Health Team
“In the world of online everything these days, I really tip my hat to Truman Very quick off the start and responsive to any inquiries, but I feel there could be some room to improve on being proactive/following up.”
Hello Brian
We are grateful that you took the time out to leave us a review. While we are happy to that you are satisfied with our service, we will be sharing your feedback with our customer service team to let them know how we are doing.
We look forward to serve you better in future.
Best Wishes
Truman Health Team
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Best Wishes
Truman Health Team
“The whole process is honestly great, the downfall ofnthe program, in my opinion is that you are tied to a subscription. Would be alot better if we were able to just purchase just 5, 10, 20, 25, 50 pills as a one time deal. I think you would sell more.
Its all marketing, once you subject someone to a subscription they are more likely to end the process.
Thanks for listening =)”
Thank you for writing to let us know your thoughts about Truman Health. We are thrilled to know that you liked our ordering process.
As per your comment about subscription, I will surely pass this feedback to our management team but I must mention that our customers have the flexibility of pausing their subscription and during the pause you will not automatically rebilled. While majority of our customers prefer auto refills, we understand it may not be the best fit for everyone, so pausing your subscription is an ideal option in such cases.
Thanks again for sharing your thoughts, and if you have any more comments, feel free to start a conversation with us at hello@gettruman.com
Hello John
We appreciate the kind words! I’m thrilled to hear that our service is working well for you. It’s always humbling to hear how we’re able to make our customers’ lives.
Have a great day, and thanks for the review!
Truman Health Team
“After many tries with the dosage, 40 GR. worked better. Had an amazing orgasm with my partner. She enjoyed it just as much, after two hours of hot sweaty love making.”
“Was a little difficult to supply the government ID as I'm not that technical. May be an issue for others. Tried both ED meds and found the blue pill was more like the original then the orange. Would not have re ordered the orange, Hope this helps.”
Thank you so much for taking the time to write this review. I’m thrilled to hear that you were able to find the right treatment for yourself and the medication is working great for you.
As per your comment of trouble uploading your govt. ID, that's great feedback for us. Our technology team is always looking for new ways to make our process more user friendly. Thanks again.
Best Wishes
Truman Health Team
Thank you for five stars! We love hearing from our customers – especially when our service is able to make a positive difference to them.
Best Wishes
Truman Health Team
“The product is good.however it seems that one department doesn't know what the other is doing.my prescription was filled and yet they kept asking me to complete my intake form?and cant rate the 3 stars because it doesn't work?”
We appreciate the kind words! We are thrilled to hear that the medications are working well for you. It’s always humbling to hear how we’re able to make our customers lives better. We put a lot of work into that, and so I’m glad to hear it’s serving its purpose and helping you out.
Best Wishes
Truman health Team
Thank you for the wonderful review and for taking the time to share your feedback with Truman Health. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Best Wishes
Truman Health Team
“Very easy service to setup. Medication arrives on time. My only concern was signing up for monthly delivery. However I shouldn't have been worried as it was easy to put the order on hold for a month. So all said I would highly recommend the service.”
