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Trust Panda Reviews

4.9 Rating 1,018 Reviews
99 %
of reviewers recommend Trust Panda
4.9
Based on 1,018 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Read Trust Panda Reviews
Visit Website

Phone:

291574588

Email:

support@trustpanda.com.au

Location:

19 David Avenue,
19 David Avenue
North Ryde
2113

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Trust Panda 5 star review on 20th December 2025
Anonymous
Trust Panda 5 star review on 8th May 2025
John Archer
Trust Panda 5 star review on 1st December 2023
Leonid Shamis
Trust Panda 5 star review on 28th November 2023
Jazz Chow
Trust Panda 5 star review on 25th September 2023
Christopher Ortega
Trust Panda 5 star review on 17th July 2023
Daniel Elphinstone
Trust Panda 5 star review on 10th July 2023
RACHEL C HAYES
18
Anonymous
Anonymous  // 01/01/2019
Excellent service and expedited delivery. Will shop with them again.
Helpful Report
Posted 5 years ago
Had an issue with my yubikey 5ci (known manufacturing fault on yubico's end) and the team at Trustpanda immediately sent me a return shipping label, and sent the replacement out the day they got it by express post and I had a working key back before I knew it! As a repeat customer, This is the kind of exceptional customer service you get every time you deal with trustpanda!
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Posted 5 years ago
Super fast shipping and great service! Thanks!!
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Posted 5 years ago
Great service and fast shipping!
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Posted 5 years ago
I ordered Yubiko yubikeys, the order was processed quickly and express-posted, in a secure parcel, arriving in just 2 business days. Andrew from Trust Panda even noticed that I had the parcel redirected to a parcel pickup, he then sent me an email noting this and then monitored the parcel in transit to the new address. Great service!
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Posted 5 years ago
I only ordered one YubiKey, but the quality of the packaging (and the free pen :) was very professional, and it arrived the day after I placed the order. I anticipate I’ll be buying more YubiKeys in future, and when I do, I will absolutely be using Trust Panda to do so.
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Posted 5 years ago
All good. Fast delivery and well packaged
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Posted 5 years ago
Great customer service, fast delivery, great packaging and even got a free pen!
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Posted 5 years ago
IT'S IS GREAT IN KEEPING YOU SAFE ON THE WEB.
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Posted 5 years ago
Package arrived quickly, and was in a neat bag. Also got a cool pen :p
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Posted 5 years ago
Delivery was at lightspeed! What really stood out was the packaging and documentation; very professional and beautifully done. I would highly recommend Trust Panda!
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Posted 5 years ago
This is a review of my experience with Trust Panda. The website experience was friction-free. The price was very competitive. Shipping was expedited very promptly and my package was delivered within two working days. I will shop at Trust Panda again!
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Posted 5 years ago
Reasonable pricing, fast delivery. Would recommend.
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Posted 5 years ago
Very good service
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Posted 5 years ago
had postage issues, andrew sorted me out, Thanks
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Posted 5 years ago
While the USB drive is good, works perfectly, BUT the only option for delivery was Australia Post. The drive cost over $300, they stuffed it in my letterbox, I could barely get it out, they didn't knock at the door and get me to sign. Anybody could have stolen it. TRUSTPANDA should have an option for secure delivery, and at the moment with coronavirus, Australia Post is definitely not secure.
Helpful Report
Posted 5 years ago
We appreciate you taking the time to provide us feedback on your disappointing experience with Australia Post’s delivery for your order. We understand your frustration and take great care to ensure that customers receive their order quickly, and in good condition = even going to the length of packing in custom bubble mailers to ensure they arrive safe and secure. Whilst we have no direct capability to influence every Australia Post delivery driver we will provide your feedback on this particular delivery to Australia Post so they can address it with the driver concerned. It is also worth noting that we offer TNT as an alternate delivery option if you prefer not to use Australia Post for your order. Signature on delivery is currently not available from any of the courier and parcel companies we work with due to changes in work practice associated with COVID19.
Posted 5 years ago
Thanks quick delivery.
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Posted 5 years ago
Trustpanda were excellent to deal with. Very friendly on the phone and in emails. Will continue to recommend them to others.
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Posted 5 years ago
very efficient service / delivery
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Posted 5 years ago
hi raymond borg , i want to know if the yubikey works with norton antivirus 360,and the password manager far as the service good as it can get yours faithfully raymond borg
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Posted 5 years ago
Trust Panda is rated 4.9 based on 1,018 reviews