Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,734 Reviews

10 %

of reviewers recommend Trustpilot

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1.5

Based on 2,734 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 24th July 2025

When I Thought My Scammed Crypto Was Lost For Good, I Stumbled Upon ‎(+ 1 3 2 6 2 09 03 2 5).

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Definitely a scam! They allow only positive reviews! If you write a negative review, they remove it and say it’s suspected to be fraud/fake review! No questions ask, no proofs requested, nothing. I wrote a negative review, they sent me an email that it’s been removed, I sent proofs even though they didn’t ask and on top of that we won our case through owmbudsman so no, I don’t exaggerate but Trustpilot don’t care. I think the companies pay them to keep only positive reviews! See my emails from them attached. Will never use the platform to review or to read reviews! Definitely not to be trusted”

Trustpilot 1 star review on 17th April 2024

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Posted 1 year ago

“Trustpilot says you have a voice in their platform to tell the truth but when you do they accuse you of being a fraud”

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Posted 1 year ago

“Loads of fake reviews”

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Posted 1 year ago

“Trustpilot are now removing more and more which they say breach their rules. Trustpilot are clearly being paid or manipulated by companies to remove reviews. Like everything now you can longer believe anything written on line. My first stop to businesses out used to be Trustpilot but it is glaringly obvious they are no longer a reliable source and the bubble is gradually bursting and people are noticing.”

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Posted 1 year ago

“I’d give 0 stars if I could. Horrible customer service. Removed a positive review I wrote for a business because they couldn’t “verify its authenticity” despite me sending them the documentation they asked for to prove it was an authentic review. Flagged my account, despite proving my honesty and authenticity. Silly. I would never trust Trust Pilot.”

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Posted 1 year ago

“Deleted legitimate reviews of a predatory lender, which left reviews of our company in retaliation. 100% scam, you can't trust their rating.”

Helpful Report

Posted 1 year ago

“𝙸 𝚛𝚎𝚌𝚎𝚗𝚝𝚕𝚢 𝚎𝚗𝚕𝚒𝚜𝚝𝚎𝚍 𝚝𝚑𝚎 𝚜𝚎𝚛𝚟𝚒𝚌𝚎𝚜 𝚘𝚏 𝚊𝚗 𝚘𝚞𝚝𝚜𝚝𝚊𝚗𝚍𝚒𝚗𝚐 𝚎𝚝𝚑𝚒𝚌𝚊𝚕 𝚑𝚊𝚌𝚔𝚒𝚗𝚐 𝚝𝚎𝚊𝚖 [ 𝐇 𝐀 𝐂 𝐊 𝐄 𝐑 𝐒 𝐏 𝐎 𝐓 𝐕 𝐈 𝐋 𝐋 𝐄 ] 𝚊𝚗𝚍 𝚒 𝚊𝚖 𝚌𝚘𝚖𝚙𝚎𝚕𝚕𝚎𝚍 𝚝𝚘 𝚜𝚑𝚊𝚛𝚎 𝚖𝚢 𝚎𝚡𝚙𝚎𝚛𝚒𝚎𝚗𝚌𝚎. 𝚃𝚑𝚒𝚜 𝚙𝚛𝚘𝚏𝚎𝚜𝚜𝚒𝚘𝚗𝚊𝚕 𝚝𝚎𝚊𝚖 𝚍𝚒𝚍 𝚗𝚘𝚝 𝚘𝚗𝚕𝚢 𝚍𝚎𝚖𝚘𝚗𝚜𝚝𝚊𝚛𝚊𝚝𝚎 𝚊𝚗 𝚞𝚗𝚙𝚊𝚛𝚊𝚕𝚕𝚎𝚕 𝚕𝚎𝚟𝚎𝚕 𝚘𝚏 𝚎𝚡𝚙𝚎𝚛𝚝𝚒𝚜𝚎 𝚋𝚞𝚝 𝚊𝚕𝚜𝚘 𝚜𝚑𝚘𝚠𝚌𝚊𝚜𝚎𝚍 𝚊 𝚛𝚎𝚖𝚊𝚛𝚔𝚊𝚋𝚕𝚎 𝚍𝚎𝚍𝚒𝚌𝚊𝚝𝚒𝚘𝚗 𝚏𝚘𝚛 𝚖𝚊𝚔𝚒𝚗𝚐 𝚖𝚎 𝚊𝚋𝚕𝚎 𝚝𝚘 𝚐𝚊𝚒𝚗 𝚏𝚞𝚕𝚕 𝚊𝚌𝚌𝚎𝚜𝚜 𝚝𝚘 𝚊𝚕𝚕 𝚌𝚊𝚕𝚕𝚜 𝚊𝚗𝚍 𝚝𝚎𝚡𝚝𝚜, 𝙶𝚙𝚜 𝚕𝚘𝚌𝚊𝚝𝚒𝚘𝚗𝚜, 𝚗𝚘𝚝𝚏𝚒𝚌𝚊𝚝𝚒𝚘𝚗𝚜 𝚏𝚛𝚘𝚖 𝚃𝚒𝚔𝚝𝚘𝚔, 𝙸𝚗𝚜𝚝𝚊𝚐𝚛𝚊𝚖, 𝚆𝚑𝚊𝚝𝚜𝚊𝚙𝚙 𝚊𝚗𝚍 𝚘𝚝𝚑𝚎𝚛 𝚍𝚊𝚝𝚒𝚗𝚐 𝚊𝚙𝚙𝚕𝚒𝚌𝚊𝚝𝚒𝚘𝚗𝚜 𝚏𝚛𝚘𝚖 𝚝𝚑𝚎 𝚍𝚎𝚟𝚒𝚌𝚎 𝚘𝚏 𝚖𝚢 𝚜𝚙𝚘𝚞𝚜𝚎, 𝚟𝚎𝚛𝚢 𝚍𝚒𝚜𝚌𝚛𝚎𝚝𝚎𝚕𝚢, 𝚞𝚗𝚝𝚛𝚊𝚌𝚎𝚊𝚋𝚕𝚎 𝚊𝚗𝚍 𝚒 𝚎𝚗𝚓𝚘𝚢𝚎𝚍 𝚝𝚑𝚎 𝚞𝚗𝚍𝚎𝚝𝚎𝚌𝚝𝚊𝚋𝚕𝚎 𝚎𝚡𝚙𝚎𝚛𝚒𝚎𝚗𝚌𝚎. 𝚃𝚑𝚎𝚒𝚛 𝚊𝚋𝚒𝚕𝚒𝚝𝚢 𝚝𝚘 𝚌𝚘𝚗𝚗𝚎𝚌𝚝 𝚝𝚑𝚎 𝚍𝚘𝚝𝚜 𝚊𝚗𝚍 𝚞𝚗𝚌𝚘𝚟𝚎𝚛 𝚑𝚒𝚍𝚍𝚎𝚗 𝚊𝚜𝚙𝚎𝚌𝚝𝚜 𝚘𝚏 𝚝𝚑𝚎 𝚜𝚒𝚝𝚞𝚊𝚝𝚒𝚘𝚗𝚜 𝚠𝚊𝚜 𝚟𝚎𝚛𝚢 𝚒𝚖𝚙𝚛𝚎𝚜𝚜𝚒𝚟𝚎 𝚊𝚗𝚍 𝚒 𝚊𝚖 𝚜𝚘 𝚒𝚗𝚌𝚛𝚎𝚍𝚒𝚋𝚕𝚎 𝚐𝚛𝚊𝚝𝚎𝚏𝚞𝚕 𝚏𝚘𝚛 𝚝𝚑𝚎𝚒𝚛 𝚎𝚡𝚙𝚎𝚛𝚝𝚒𝚜𝚎 𝚊𝚗𝚍 𝚞𝚗𝚠𝚊𝚟𝚎𝚛𝚒𝚗𝚐 𝚌𝚘𝚖𝚖𝚒𝚝𝚖𝚎𝚗𝚝. 𝙸 𝚑𝚒𝚐𝚑𝚕𝚢 𝚛𝚎𝚌𝚘𝚖𝚖𝚎𝚗𝚍 𝚝𝚑𝚎 𝐇 𝐚 𝐜 𝐤 𝐞 𝐫 𝐬 𝐩 𝐨 𝐭 𝐯 𝐢 𝐥 𝐥 𝐞 (𝐡𝐚𝐜𝐤𝐞𝐫𝐬𝐩𝐨𝐭𝐯𝐢𝐥𝐥𝐞@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 ) 𝚊𝚜 𝚊 𝚙𝚛𝚘𝚏𝚎𝚜𝚜𝚒𝚘𝚗𝚊𝚕 𝚏𝚘𝚛 𝚊𝚗𝚢𝚘𝚗𝚎 𝚜𝚎𝚎𝚔𝚒𝚗𝚐 𝚎𝚝𝚑𝚒𝚌𝚊𝚕 𝚑𝚊𝚌𝚔𝚒𝚗𝚐 𝚜𝚎𝚛𝚟𝚒𝚌𝚎𝚜. 𝚈𝚘𝚞 𝚌𝚊𝚗 𝚌𝚘𝚗𝚝𝚊𝚌𝚝 𝚟𝚒𝚊 𝚎𝚖𝚊𝚒𝚕 𝚊𝚗𝚍 𝚛𝚎𝚊𝚌𝚑 𝚘𝚞𝚝 𝚝𝚘 𝚝𝚑𝚎𝚒𝚛 𝚠𝚎𝚋𝚜𝚒𝚝𝚎 𝚏𝚘𝚛 𝚖𝚘𝚛𝚎 𝚒𝚗𝚏𝚘𝚛𝚖𝚊𝚝𝚒𝚘𝚗 𝚊𝚗𝚍 𝚍𝚒𝚐𝚒𝚝𝚜 𝚢𝚘𝚞 𝚌𝚊𝚗 𝚝𝚎𝚡𝚝. 𝙼𝚊𝚒𝚕 - 𝐡𝐚𝐜𝐤𝐞𝐫𝐬𝐩𝐨𝐭𝐯𝐢𝐥𝐥𝐞@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝚆𝚎𝚋𝚜𝚒𝚝𝚎 - 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐞𝐫𝐬𝐩𝐨𝐭𝐯𝐢𝐥𝐥𝐞.𝐜𝐨𝐦”

Helpful Report

Posted 1 year ago

“I wrote a negative review on open reach and they then asked lots of questions that were stupid ..EVEN THOUGH OPEN REACH HAD RESPONDED THEY REMOVED MY REVIEW. SIMPLY A FRAUD. THEY MUST BE PAID TO PROTECT THEIR CLIENTS. SHAMEFUL.”

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Posted 1 year ago

“As time goes by, to have a business account on Trustpilot and have the features available originally you now have to pay £250 or more per month. When I joined many years ago, most of their features were totally free. Now there is barely any available. Fortunately Google reviews are still free with all features available and they help your site's SEO far more than Trustpilot. As such I am starting to move my customer reviews to them, as Trustpilot has become a useless platform that is stupidly costly.”

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Posted 1 year ago

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Trustpilot 5 star review on 12th April 2024

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Posted 1 year ago

“Trustpilot is 100% scam. They deleted all my reviews, positive and negative, after leaving a bad one about a big phone company. To be more precise, they banned my account deleting all the reviews in it. They didn’t even bother telling me, I found out myself months later. Is this an acceptable behavior from a company that blathers on about ethics? Not at all in my opinion.”

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Posted 1 year ago

“As promised I am here. First I posted a review about cryptoflare which trustpilot said they will review it but went completely silent for a month. This month i reviewed cointyply wrote about several issues with the site and i even got reply from admins saying they will fix these issues soon but! Trustpilot reomoved my review afterward saying they scanned my review with high tech software bs and it fails content integrity even though i politely reported feedback no swear or anything. So i reposted everything again! With note that trustpilot stop Annoying me wasting my time i already got reply no point removing it now but now they removed it again. Same thing with cryptoflare when reposted my review. I even got verified for chists sake! And i regret it now thinking trustpilot might actually use my id for criminal scam activity. The only times my reviews were removed was when i included trustpilot doing stuff like this. If i added anything like trustpilot is going bad or is annoying it falls into "content integrity" they are so scared of their sudden builtup reputation fall to the ground. Its like talking to a snotty nose brat but more dangerous since its globally accessible though internet. There are already sites giving paid reviews to trustpilot and there are so many scam sites here with4~5star rating instead of verifying those first trustpilot is scooping up the little reputation they have and saving it in name of "content integrity" I'll say this dont trust trustpilot. It suddenly poped up got some requtaion now with its recent activity it feels like trustpilot might be involved in large scam in future if it already isn't. I will post this review on different sites as well because obviously i doubt trustpilot will let this go live or even if they do they will remove it quietly. Peace”

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Posted 1 year ago

“Barely a positive review on there seems to be written by a real customer/person.”

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Posted 1 year ago

“This is only a joke if they like it they out t on line if not then is out is absulte rubbish I believe they get paid to be honest not one star scum”

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Posted 1 year ago

“Here's all the proof you need. Trustpilot are fraudulent, avoid them like the plague. This website needs to go under. They have been deleting hundreds of thousands of real reviews from people with real experiences and proof. They are likely doing it for monetary gain from certain companies.”

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Posted 1 year ago

“Trustpilot just removed a valid review, incredible..... Do not trust Trustpilot !!! or Edreams Prime membership to book hotels and flights, the discounts are fake.”

Trustpilot 1 star review on 9th April 2024

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Posted 1 year ago

“Our renewal reminders were sent to a team member that no longer works for us. Their email had an auto-reply to re-direct emails to someone else but TrustPilot ignored these. They also emailed the person who signed the contract but not the account main admin/listed contacts so we were not informed of the renewal in advance, which also had an 8% price increase. Due to this, we reached out to TrustPilot for some help as we were not planning to renew, with the view we could pay for the quarter and then cancel. However, whilst we accept we didn't contact them before the date to cancel, they are refusing to help when they know that they emailed the wrong contacts in relation to the renewal. I've used Trust Pilot across two companies over 5 years and am appalled by the awful level of customer service received.”

Helpful Report

Posted 1 year ago

“What a joke Trustpilot are now. Every negative review is removed if the company objects that is not based on a genuine customer experience. Customer now has to provide phone records and emails to be believed. The consumer is now definitely not in control. Disgraceful behaviour.”

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Posted 1 year ago

“They allow fake reviews for businesses and when it’s clearly Shown that the person reviewing is lying and the business can prove it, they still allow it. And they saying there customer service guidelines that the reviewer cannot leave a bullying or harassing review, don’t believe it because they actually just leave it there.”

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Posted 1 year ago

“They make giving negative reviews very difficult,so you give up in the end”

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Posted 1 year ago

Trustpilot is rated 1.5 based on 2,734 reviews