“I have used Trustpilot a few times but the latest review I posted got me compensation within two minutes after the company had ignored my emails. It appears some companies are replying instantly to negative reviews which have to be good for the consumer.”
“I have posted two complaints with Trustpilot, one regarding a complaint with Car Phone Warehouse and one with a subsidiary of Tripadvisor.
Once posted i was contacted within a few hours by both the companies and i received refunds from both.
I had originally contacted both the above companies via their complaints/customer services department but was given the run around.
Can only speak as i find . cannot fault Trustpilot”
“Never had a problem with Trustpilot and its where 90% of my reviews are written.
Never heard of this site before and its strange it came in the top 5 of a UK only sites search!!!
What are you up to guys???
Bit of naughties surrounding this site methinks!”
“I can go here and warn others of a bad experience or a good one.Like everything the final decision is up to the consumer. But it greatly helps to have another look from someone else.Most companies only show the good report and that is the first flag that should be an indication of them.”
“They made me realise how I could spot my competitors fake verified positive trustpilot reviews
Although it took many months for trustpilot compliance to investigate trustjacked reviews they finally removed 35 fake positive trustpilot reviews for one website and dozens more since
Would I use trustpilot as my companys trusted reviews collection platform errrr - not at this time.
Maybe in another few years at the moment they are a company that cannot be trusted and any semblance of trust perceived by consumers and businesses has been hijacked from good companies and trusting consumers.
R3 Data Recovery
A hard drive broke my back but I am recovered !
Do not get #trustjacked”
“I find Trustpilot a very honest place to leave reviews but believe that a lot of people that but bad reviews in are trying to make them look bad in anyway they can I have look at loads of bad reviews but they give no proof of who they are staying anonymos if its a true review then why are frightened to give there name is it because they are like a lot of people that have nothing to do and spend time going on the internet and doing things keeping them occupied instead of getting board like acting like little kids I know for a fact trustpilot always give the review that as been given making them very honest in every way”