Login
Start Free Trial
Are you a business??
Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request
Truworths Reviews
2.1
Rating
166
Reviews
27
%
of reviewers recommend
Truworths
Company
Reviews
Questions
Metrics
Visit Website
Write Your review
Tell us how
Truworths
made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or
browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
* One or more of these files was not uploaded due to an invalid file type.
* File size is too large (Max: 256 MB).
* We could not upload one of your files, please try again later or contact support.
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
"I have a complaint with the Bad Girl watch I bought at vaal mall on the 29th of March 2024. The original color of the watch is already fading.\r\n\r\nI then went to truworths in vaalwalk at Vanderbijlpark on the16th of April 2024, the guy who was assisting me there said he can't help me because I did not buy it there (but he was willing to help), I have to go to the shop that I bought the watch from. \r\n\r\nToday, 17 April 2024, I went to Vaal mall truworths, where I bought the watch, the lady who assisted me said to me whenever a client buy jewellery at truworths, they tell them that the warranty does not include the fading of the color, the batteries, and the broken belt, which is what I was not told. And besides that, they weren't even going to help me because 14 days has passed. However, the watch was still going to lose it's color. Unless is the expensive ones, around R3000.00 because it's quality. I personally feel like it was rude for her to say \"anyway, it was going to lose it's color\". I asked her that my R600 is gone just like that, and she confidently said \"yes\".\r\n\r\nI am hoping that my complaint will be fairly attended."
Nthabiseng
"So I bought what was supposed to be a brown leather jacket...only to discover its pleather leather...how disappointing..the cost was not much different from the real thing...disgusted because it was disguised as a genuine leather article..I have since CLOSED my account"
Igshan Jones
"So I bought what was supposed to be a brown leather jacket...only to discover its pleather leather...how disappointing..the cost was not much different from the real thing...disgusted because it was disguised as a genuine leather article..I have since CLOSED my account"
Igshan Jones
"I bought a shoe yesterday 26 February 2024 and went back today 27 February 2024 to exchange the size and the Manager refused bad experience Eastgate Mall Truworths no proper customer care"
Zephania Phakathi
"Crushed expectations after cancelled order!\r\n\r\nOrdered a men's fragrance online at a good sale price. Order was just cancelled after a week as they said they no longer had the item. Disgusting customer service support. Will never shop online at Truworth again."
Anonymous
"I have settled my account on the 4th of August, yet it hasn't been updated with the credit bureaus. I have been calling and emailing, but no one has been helping me.\r\n\r\nToday is the 28th of Dec, and this has been negatively affecting my credit profile and Truworths does no care!"
Nonhlanhla Methula
"I would like to take this opportunity and thank the service I received after checking for a coat. The item was only available in Mpumalanga Baberton Trueworths and a lady named Khabonina was able to help me out.\r\n\r\nShe explained process required and was very patient with me and able to answer all questions I had."
Ntombifuthi
14
Your browser does not support embedded videos.
Anonymous
Anonymous
//
01/01/2019
Filter:
Rated 5
None
5 Stars
4 Stars
3 Stars
2 Stars
1 Stars
Helpful
Erica
Unverified Reviewer
Show Details
“
Good quality clothes.
”
Helpful
Report
Posted 5 years ago
«
1
2
3
»
Truworths
is rated
2.1
based on
166
reviews
Visit Truworths
Our Company
Business Solutions
Impressum
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request