“Truworths Campus Square,
Thobile is always ready to assist me everytime I go to the store. She is very accommodating, helpful and give excellent customer service. Because of her services, I visit the store everytime.”
““The customer service Truworths Fashion Upington is on 100%. I visited the store on Saturday picking up my online orders.. I was assisted by a young lady by the name of Kay-Leigh kick. I loved how she was so helpful and patient with me throughout my visit in their store. She made feel good to be a customer of Truworths Upington..What a lovely soul she is, even the manager nd the other staff at the cashier point was very friendly.My order was also in very good condition...I would definitely shop there again.Thanks Truworths Upington..”
““The customer service Truworths Fashion Upington is on 100%. I visited the store on Saturday picking up my online orders.. I was assisted by a young lady by the name of Kay-Leigh kick. I loved how she was so helpful and patient with me throughout my visit in their store. She made feel good to be a customer of Truworths Upington..What a lovely soul she is, even the manager nd the other staff at the cashier point was very friendly.My order was also in very good condition...I would definitely shop there again.Thanks Truworths Upington..”
“Hi Truworths Somerset Mall,everything i visit that store the ladies there are forever helpfully ,friendly and on point.I Jackson just would like to show my gratitude and appreciation to the Madam Alisha and Keesha,thank you again ladies for making my shopping experience at Truworths Somerset Mall, a lovely one.
Thank you
Jackson”
“The customer service in Truworths Ga-Rankuwa is on 100%. I visited the store on Sunday looking to buy an outfit for an upcoming event and I was assisted by a young lady by the name of Tshegofatso. I loved how she was so helpful and patient with me throughout my visit in their store. She made my shopping so easy as she suggested different outfits for me to try out. What a lovely soul she is, I would definitely shop there again.”
“I would like to express my sincere gratitude to Bessie at Truworths Golden Walk for the outstanding service I received. She was professional, friendly, and went the extra mile to assist me. Her warm attitude and dedication made my shopping experience truly pleasant. I highly recommend her service to anyone visiting the store.”
“Nomsa from Birch Acres mall provided exceptional service and helped me find the ideal dress and shoes for my event .Her knowledge and enthusiasm made my first experience shopping at Truworths Birch acres mall truly enjoyable once again Big Shout-out your friendly service made all the difference 👏🏽”
“I wish to thank Truworths Nkomazi Plaza for such a great Service. I was away and as a result could not manage to collect my online order at the branch. I was advised by the Manager, Monica to write letter which I gave to my wife to collect the parcel. My problem was solved. My parcel is now collected and I am very happy with the service provided today.”
“I would like to applaud Tshepo at Truworths Moratiwa Mall. I went to buy my old lady a coat, which she did not know what kind of a coat she wanted, I left her with Tshepo, after I tried to convince her with a few coats but never won. Tshepo then got her a coat that she really loved and she even said, she's gonna wear it at church.
Tshepo you are a star, your patience and service really helped us out because what's more important is that she finally decided to buy a coat with your help. Thank you.”
“Assisted by Amogelang (YDE Centurion) on the 04/08/2025
Your dedication, hard work, and attention to detail have not gone unnoticed. You have gone above and beyond to deliver exceptional service, and your commitment to excellence is truly impressive. Your ability to effective communication and time management is something to be admired, and I have no doubt that you are a valuable asset to your team and your company.
Keep the good work up!!”
“I was assisted by this amazing kind hearted woman. I wasn't really sure what I wanted and no matter how many times I asked her for assistance with shoe sizes yoh she never got tired of me 🥹🥹🥹🥹. She assisted me until I found my size but i had to order it online. Uhhh bless that soul.. She works at Westgate Mall Truworths (220), her name is Hazel Sekokotla , she works by the shoe section. . Im so happy with her service !!! 🥺♥️♥️♥️♥️”
“I will like to applaud a very nice lady at Truworths Tembisa Mall by the name of Thato. I went to buy my old lady a coat, which she did not know what kind of a coat she wanted, I left her with Thato, after I tried to convince her with few coats but never won. Thato got her a coat that she really loved and she even said, she's gonna wear it at church.
Thato you are a 💥, ur patience is out of this world 👌. Thank you.”
“Truworths Flora Centre is absolutely amazing. Service by Betty and Portia is fantastic. They are friendly, knowledgeable and their service is top-notch. Thank you ladies.”
“Good afternoon, I had a wonderful experience at Truworths Moratiwa Mall and I am very impressed by the service i received from Tshepo Rakgalakane, he was so helpful and conducted his task with zest and professionally as it is rare to get great customer service and Truworths can be proud of him. I will recommend him to my friends, neighbors, brothers and sisters all because of the service i received. Keep it up.”
“Thank you Nontando at Truworths Customer service for your excellent customer service. I wanted to find out if there was any purchases made on my account without my consent. She confirmed and everything for me and I was put at ease that there all purchases were made by myself. I also had a higher than usual credit limit which I didn't understand and she managed to explain that that was what they call cushion limit. Overall she was very professional and she knew her stuff. Cudos to you Nontando. Kepp up the good work.”
“Good Afternoon, I had a wonderful experience at Truworths Carnival Mall on Sunday 17 November 2024. I needed to return a garment due to wrong size.
Judy the Admin Manager and Lerato the Sales Consultant were really so helpful and conducted their task with zest and very professionally.
It is rare to get great service and Truworths can be so proud of these two individuals. Well Done!”
