“I would like to express my sincere gratitude to Bessie at Truworths Golden Walk for the outstanding service I received. She was professional, friendly, and went the extra mile to assist me. Her warm attitude and dedication made my shopping experience truly pleasant. I highly recommend her service to anyone visiting the store.”
“Nomsa from Birch Acres mall provided exceptional service and helped me find the ideal dress and shoes for my event .Her knowledge and enthusiasm made my first experience shopping at Truworths Birch acres mall truly enjoyable once again Big Shout-out your friendly service made all the difference 👏🏽”
“I wish to thank Truworths Nkomazi Plaza for such a great Service. I was away and as a result could not manage to collect my online order at the branch. I was advised by the Manager, Monica to write letter which I gave to my wife to collect the parcel. My problem was solved. My parcel is now collected and I am very happy with the service provided today.”
“I would like to applaud Tshepo at Truworths Moratiwa Mall. I went to buy my old lady a coat, which she did not know what kind of a coat she wanted, I left her with Tshepo, after I tried to convince her with a few coats but never won. Tshepo then got her a coat that she really loved and she even said, she's gonna wear it at church.
Tshepo you are a star, your patience and service really helped us out because what's more important is that she finally decided to buy a coat with your help. Thank you.”
“Assisted by Amogelang (YDE Centurion) on the 04/08/2025
Your dedication, hard work, and attention to detail have not gone unnoticed. You have gone above and beyond to deliver exceptional service, and your commitment to excellence is truly impressive. Your ability to effective communication and time management is something to be admired, and I have no doubt that you are a valuable asset to your team and your company.
Keep the good work up!!”
“I was assisted by this amazing kind hearted woman. I wasn't really sure what I wanted and no matter how many times I asked her for assistance with shoe sizes yoh she never got tired of me 🥹🥹🥹🥹. She assisted me until I found my size but i had to order it online. Uhhh bless that soul.. She works at Westgate Mall Truworths (220), her name is Hazel Sekokotla , she works by the shoe section. . Im so happy with her service !!! 🥺♥️♥️♥️♥️”
“I will like to applaud a very nice lady at Truworths Tembisa Mall by the name of Thato. I went to buy my old lady a coat, which she did not know what kind of a coat she wanted, I left her with Thato, after I tried to convince her with few coats but never won. Thato got her a coat that she really loved and she even said, she's gonna wear it at church.
Thato you are a 💥, ur patience is out of this world 👌. Thank you.”
“Truworths Flora Centre is absolutely amazing. Service by Betty and Portia is fantastic. They are friendly, knowledgeable and their service is top-notch. Thank you ladies.”
“Good afternoon, I had a wonderful experience at Truworths Moratiwa Mall and I am very impressed by the service i received from Tshepo Rakgalakane, he was so helpful and conducted his task with zest and professionally as it is rare to get great customer service and Truworths can be proud of him. I will recommend him to my friends, neighbors, brothers and sisters all because of the service i received. Keep it up.”
“Thank you Nontando at Truworths Customer service for your excellent customer service. I wanted to find out if there was any purchases made on my account without my consent. She confirmed and everything for me and I was put at ease that there all purchases were made by myself. I also had a higher than usual credit limit which I didn't understand and she managed to explain that that was what they call cushion limit. Overall she was very professional and she knew her stuff. Cudos to you Nontando. Kepp up the good work.”
“Good Afternoon, I had a wonderful experience at Truworths Carnival Mall on Sunday 17 November 2024. I needed to return a garment due to wrong size.
Judy the Admin Manager and Lerato the Sales Consultant were really so helpful and conducted their task with zest and very professionally.
It is rare to get great service and Truworths can be so proud of these two individuals. Well Done!”
“I' am so so impressed about the service that I got from Miss Londy Masuku Truworths man Hazyview, she is having a best customer care, she deserves a promotion and Christmas bonus on December I am so I'm so impressed, I will recommend my friends because of the service I have received. Keep it up 👆
Thank you.”
“I just visited the Kenilworth Centre branch. I had a meeting at 09:30 and needed a shirt as my shirt got torn at work. They opened at 09:00 and a salesman by the name of Leon assisted me with all the options within seconds. He went beyond this and offered to steam my new shirt as it was slightly wrinkled. Amazing work young man. All staff members were very friendly and helpfull. Well done Truworths Kenilworth.”
“I was looking for a unveiling outfit on Tuesday and Vy & Bongi were patient with me cause I'm very particular with what I want to wear. I got the the BEST & EXCELLENT SERVICE from them. I salute 👏🏾 big to you ladies, anyway I always get the same service from them all the time.”
“I recently visited your Cradlestone store on 19 June 2024 and had a fantastic experience. I was assisted by Ntombi, who provided exceptional service. Her professionalism, friendliness, and efficiency truly stood out and made my shopping experience delightful.
I wanted to take a moment to acknowledge and commend Ntombi for her excellent work.
Ngiyabonga”
“I visited the Truworths at Liberty Midlands Mall in Pietermaritzburg on Saturday(15/062024) to do an exchange , I was highly impressed with Thandeka who helped me source the product I needed which was unavailable at her store . Her service is highly commendable, definetly 5 stars for her . Thank you Thandeka.”
“I visited Truworths in Forest hill today, I needed help about something Tsholo was so professional about it he helped me so fast. He was so nice , he knows what humanity is. He is indeed the best.”
