“Have been using the product for about 3 weeks now for 10 minutes per day with the extra whitening serum. I took before pictures and my teeth are not getting any whiter”
“I’ve ordered snow three different times and they canceled all of my orders even after sending in my ID and card with my information proving that I used an order this is unacceptable every time I even email I still get no response.
I hope my information is not being stolen or so to the next.”
“I haven't had any changes i started at about a 6 and Its been a little over 2 weeks and I haven't seen a change yet im hopeful to see after 30 days if it will change before i take a break but honestly its bringing me down and I brought two i may have wasted my money only time will tell”
“I didn't get my 25% discount. I emailed as soon as i place my order and took y'all a week to response saying there is no way you will refund that 25% instead you will just send me products which don't even work. I finished 2 wands and i still don't see any visible improvement. And my teeth got really sensitive”
“The whole thing about your brand is so annoying.
I ordered and paid for your product over a month ago but my order was cancelled for reasons best known to you.
Since then I have been writing to you guys asking you how and when my money will be refunded to me.
I reached out to you last Monday via Facebook and you replied to me telling me that you have seen what went wrong and that I should be expecting my money this week.
Today is Friday, yet I haven't received it.
If you were in my shoes, would you recommend such brand to someone?”
“I have begged someone to answer one question which they haven’t after a few attempts. Looks like I will be sending the box back, can not get a response.”
“Waited 2 months for unit. Broke in 5 days. I have called multiple times sent multiple emails with no response. Worst customer service. I am going to return the unit.”
“If I could give zero stars I would, based on their customer support. I never received my order and after multiple attempts reaching out to their support line, not one person has responded to me. I feel taken advantage of, spending $175 for literally nothing. Snow took my money and ghosted me. I would never recommend this company to any decent human being.”
“I received the product and used it once. The second time I plugged it in it flashed and now doesn't work at all. I've emailed the company twice and haven't received a reply in two weeks. I wouldn't buy it again.”
