TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 520 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

TSM Aquatics 5 star review on 13th February 2025

Eric Spradlin

TSM Aquatics 5 star review on 1st February 2025

Anonymous

TSM Aquatics 5 star review on 31st January 2025

Kevin Holcombe

TSM Aquatics 5 star review on 11th October 2024

Charles Thomas Gilroy

TSM Aquatics 5 star review on 28th August 2024

Adam Hupac

Anonymous

Anonymous // 01/01/2019

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“I’ve worked with the great people at TSM for a few years and I have never been disappointed. In fact, I am ecstatic and thankful for Ray, Josh, and Alicia. Please continue to offer the high level of care and service that you do. No one else in the industry matches it.”

TSM Aquatics 5 star review on 19th March 2022

Helpful Report

Posted 3 years ago

“Excellent fish and customer service! Fish always eat within hours of receiving them. TSM will always be one of my go-to places for quality, quarantined livestock!”

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Posted 3 years ago

“Blue Tang was perfect, well fed, beautiful. Thank you”

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Posted 3 years ago

“My place to get healthy quarantined fish.”

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Posted 3 years ago

“Excellent packaging. Internal temp was reasonable on arrival. Fish was in excellent condition. We’ll worth the small premium.”

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Posted 3 years ago

“My fish arrived healthy and eating right out of the bag. It was packaged well, and everything was still warm despite February shipping in NewEngland. Email response time from customer service is not great, but a phone call is quickly answered. This was my second order with TSM and I will again. I highly recommend TSM for your fish.”

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Posted 3 years ago

“Fantastic customer support and quick shipping.”

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Posted 3 years ago

“All the fish came in looking extremely healthy and plump unlike my local fish stores around me. After acclimation their colors are super vibrant and immediately ate pellets, mysis and nori. Prices are a bit high but the quality of the fish ar by far the best I've personally seen.”

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Posted 3 years ago

“The best value out there hands down! Healthy fish at a fair price!”

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Posted 3 years ago

“The overall experience was good. The fish received was healthy and in good condition. However, when I placed the order, it asked me to pick a delivery date. However, I didn’t receive any shipping update on the selected delivery date. The next day I did get an email stating that the fish was going to be ready to be shipped the next day. The fact that they are calling the shipping date as delivery date is misleading and also they should ensure that the delivery dates displayed are accurate.”

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Posted 3 years ago

“Absolutely terrific experience! Healthy fish, acclimation process a cinch! Can’t say enough about TSM!”

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Posted 3 years ago

“Ordered over a dozen fish from TSM. Very happy, fish are doing well and all arrived alive.”

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Posted 3 years ago

“TSM was great! This was the first time we weren’t worried about any disease making it into our tank. The fish were delivered healthy and acclimated quickly. The orange oxides are beautiful as well. Already have several more orders for them when they return from the holidays!”

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Posted 3 years ago

“fish are always healthy and eating almost immediatly”

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Posted 3 years ago

“My go to place for fish. Every fish I have bought from here has been extremely healthy and diseases free. I can not begin to express how important it is and how much heartache and headache you will save by introducing fish that are disease free to your system. I learned the hard way through the years. After a couple of shipments I now have full confidence in the steps tsm takes to insure the healthiest livestock is shipped out.”

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Posted 3 years ago

“Fish showed up happy, and healthy!”

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Posted 3 years ago

“I will order from again. All fished arrived healthy and eating out of the bag. It felt good to be rest assured that all fish were healthy and pest free. Thanks TSM!”

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Posted 3 years ago

“I have always had a positive experience with the staff and the quarantined fish from TSM. Alicia is very knowledgeable and easy to work with. All fish that I have purchased over the past years have been healthy and well packaged for shipping. I recommend TSM to every hobbiest I know”

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Posted 3 years ago

“TSM sends quality fish to customers, they give impressive customer service.”

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Posted 3 years ago

“Staff at TSM is top notch. My first 3 fish came in and are doing great. I have a Blueface arriving in mid December. VERY HAPPY with TSM”

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Posted 3 years ago

TSM Aquatics is rated 4.9 based on 520 reviews