TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 520 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

TSM Aquatics 5 star review on 13th February 2025

Eric Spradlin

TSM Aquatics 5 star review on 1st February 2025

Anonymous

TSM Aquatics 5 star review on 31st January 2025

Kevin Holcombe

TSM Aquatics 5 star review on 11th October 2024

Charles Thomas Gilroy

TSM Aquatics 5 star review on 28th August 2024

Adam Hupac

Anonymous

Anonymous // 01/01/2019

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“You guys rock! My order is doing great! So thankful for your care for the fish! Ordering again soon!”

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Posted 3 years ago

“Great customer service and a pleasure to deal with!!! My go to!!”

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Posted 3 years ago

“TSM did a great job with my order. Even though FedEx messed up and lost the package, TSM refunded the entire order without any issues. I will definitely be ordering from TSM again!”

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Posted 3 years ago

“Again outstanding. I will never buy a fish from anywhere but tsm.”

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Posted 3 years ago

“All fish arrived alive and healthy. Packaging was very good. Staff is very accommodating and communicates well!”

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Posted 3 years ago

“Wonderful experience with healthy fish and eating right away.”

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Posted 3 years ago

“Alicia is very knowledgeable and good to work with.”

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Posted 3 years ago

“The customer services was excellent and made picking up the wrasse very easy. My Meleranus wrasses came nice and cubby and was eating food the next day.”

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Posted 3 years ago

“Always a perfect transaction. Fish are always heathy and in great shape. All fish are quarantined for you before they are sold. What more could you ask for.”

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Posted 3 years ago

“I found TSM when I was doing my new 120 gallon reef build. Since placing my first order and seeing the quality of the fish I received, as well as the service the staff provided, I knew that I had now found my "go-to" supplier. At that point, I decided that TSM would be my sole source for fish and inverts for the build. I am glad I went with TSM, they now have a customer for life. I recently also recommended TSM for a friend who also is doing a new build and they could be happier as well - that says a lot! Well done TSM and keep up the good work!”

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Posted 3 years ago

“All fish were healthy and safely delivered and are thriving. Will use them again.”

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Posted 3 years ago

“poor customer service. they will not answer phone or return your phone calls or emails. placed a 900 dollar order wanted to make changes but they would not return phone call so im stuck with a 990 dollar gift card they will not refund money. ive tried many times calling they just ignore my phone calls.”

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Posted 3 years ago

“Large healthy fish... thank you!”

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Posted 3 years ago

“Fast replies to email and another fantastic healthy fish”

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Posted 3 years ago

“High quality, disease free fish. I’ve placed multiple orders and will continue to do so.”

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Posted 3 years ago

“I purchased all my fish from TSM , and it’s safe to say I will always only buy livestock from them , all the fish I have picked up we’re disease free as advertised healthy , colorful and even the so called “expert “ level fish were eating a variety of foods straight out of the bag! Thanks TSM!”

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Posted 3 years ago

“Excellent quality livestock and customer service as always. Well deserved reputation as the best online retailer for aquatic life.”

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Posted 3 years ago

“Absolutely amazing!”

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Posted 3 years ago

“Great to be able to get quarantined fish even if you have to pay a little more. Looking forward to you reopening to the public.”

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Posted 3 years ago

“Excellent customer service and top quality products.”

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Posted 3 years ago

TSM Aquatics is rated 4.9 based on 520 reviews