TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 520 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

TSM Aquatics 5 star review on 13th February 2025

Eric Spradlin

TSM Aquatics 5 star review on 1st February 2025

Anonymous

TSM Aquatics 5 star review on 31st January 2025

Kevin Holcombe

TSM Aquatics 5 star review on 11th October 2024

Charles Thomas Gilroy

TSM Aquatics 5 star review on 28th August 2024

Adam Hupac

Anonymous

Anonymous // 01/01/2019

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“I ONLY get my fish at TSM! Love these guys. They are very knowledgeable and helpful, and always answer all of my questions. They quarantine all of their fish for 30 days so you know you are getting only healthy fish with no ICK and no diseases. I highly recommend them to anyone who is serious about raising healthy saltwater fish.”

Helpful Report

Posted 4 years ago

“10/10. Awesome shipping and communication. Healthy fish with great quarantine process. I have purchased dozens of very experienced fish from several outlets. TSM is highly recommend. I will continue to use them without a doubt.”

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Posted 4 years ago

“My fish arrived extraordinarily well packed, 20 pounds of water for 2 fish. They have all arrived extremely healthy. I am very pleased with TSM and would recommend them to anyone who doesn’t have the skill set or knowledge to quarantine their livestock at home.”

Helpful Report

Posted 4 years ago

“I pre-ordered two tangs and a wrasse that were still going through QT, and on the day they were scheduled to finish I received a call from TSM saying the gem tang needed to be kept longer because copper levels had fallen below therapeutic levels their first week. But the rep I spoke with was also concerned that the gem I chose was too small to fit well with the larger sailfin I also ordered and suggested I take a larger specimen they had that was ready to go that was closer to the same size so that there would be less chance of aggression/bullying. Very pleased with the care that TSM puts into not only ensuring that you receive quality, healthy fish, but also that those fish will be happy in their new environment and work well with your tank's other inhabitants. All three fish arrived perfectly packaged and in great condition. Fat, happy, and accepting all different kinds of food right out of the box. I will absolutely be giving TSM my business again.”

Helpful Report

Posted 4 years ago

“This is one of the best transactions I’ve had in the hobby. The folks at TSM were extremely communicative and the livestock I received were the healthiest I’ve ever purchased. They’ve made a long-term customer out of me for sure!”

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Posted 4 years ago

“Simple and easy to contact and put together an order. Quick responses, even during off hours, & pick up is super easy, just give them a heads up prior so they can get the fish ready.”

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Posted 4 years ago

“Matt and Alicia are very knowledgeable in all aspects of the fish/coral industry. Both came from the Camden Aquarium where they learned everything that is needed to properly care for fish and corals. They are starting there own fish hatchery soon.”

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Posted 4 years ago

“Don& Matt are the best! Very knowledgeable and fun to work with. Quality is top notch and always create a first class experience! Would recommend all day long. Keep up the good work!”

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Posted 4 years ago

“Fish and coral were beautiful. All eating and swimming great. The price wasn’t exceptionally high and with all fish surviving and extremely healthy I’m positive I saved money.”

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Posted 4 years ago

“As always, these guys are amazing. Their customer service and support is top notch, and their quality and expertise cannot be beat. I am always happy to shop with TSM and will continue to do so as long as I have a reef tank (so basically forever)”

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Posted 4 years ago

“Excellent Customer service. Shipping schedule how I needed it. They answered all my questions and were very friendly.”

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Posted 4 years ago

“TSM Aquatics is the Bomb! The fish I received from TSM were superb healthy specimens. I had the pleasure of talking to a TSM representative on the phone and experienced exemplary customer service. Waiting for the fish to finish quarantine requires some patience but you know what they say,, good things come to those who wait.”

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Posted 4 years ago

“Beautiful fish, arrived in great shape and doing well so far. Worth the wait!”

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Posted 4 years ago

“All the fish that we received are healthy and great conditions”

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Posted 4 years ago

“I have been working with marine fish for a long time. It is not often that I am impressed with a company and the quality of their fish. The fish I ordered were held for me due to some unforeseen circumstances, and TSM worked with me for what was best for me as well as the fish. Particularly when trying to source broodstock for aquaculture purposes, the quality of fish it is extremely important.I was beyond impressed with the fully quarantined fish that arrived at my doorstep. I can recommend TSM without hesitation, and I look forward to ordering from them again soon.”

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Posted 4 years ago

“Great communication, great shipping, and beautiful, healthy fish”

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Posted 4 years ago

“Healthy livestock, and great service.”

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Posted 4 years ago

“I am very impressed with TSM Aquatics and will definitely be purchasing from them again. Communication was great, packaging was great and I received a beautiful fish. He/she is very healthy and ate right away. Thanks so much!”

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Posted 4 years ago

“The fish showed up in perfect condition, all of them are eating, have really nice color and the perfect size.The packaging was a heavy-duty Styrofoam container, with heat packs, and all the fish were double bagged with lots of water. The reason for 4 stars is that one fish didn’t make it threw quarantine, so I didn’t receive that fish. I thought they purchased multiples of the fish you requested for that reason, so that was vary disappointing. I will purchase fish from there again.”

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Posted 4 years ago

“Fantastic experience”

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Posted 4 years ago

TSM Aquatics is rated 4.9 based on 520 reviews