TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 520 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

TSM Aquatics 5 star review on 13th February 2025

Eric Spradlin

TSM Aquatics 5 star review on 1st February 2025

Anonymous

TSM Aquatics 5 star review on 31st January 2025

Kevin Holcombe

TSM Aquatics 5 star review on 11th October 2024

Charles Thomas Gilroy

TSM Aquatics 5 star review on 28th August 2024

Adam Hupac

Anonymous

Anonymous // 01/01/2019

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“Great healthy fish. Excellent customer service.”

Helpful Report

Posted 4 years ago

“Got a Black Cap Basslet on pre-order. It came in very cold due to extreme weather, but after a day the fish started taking foods. It's been a week and it's healthy, fat, and readily accepting frozen foods. Best of all, it's disease free. This is my 2nd order from TSM Aquatics, and I can definitely tell you it won't be my last.”

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Posted 4 years ago

“Fish all came in very healthy. Pre quarantined, and already at 35 PPT salinity. great place to buy fish from”

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Posted 4 years ago

“Couldn't be more pleased with the two wrasses I ordered from TSM. I've never seen better shipping packaging. Very large bags of water in a very large, protected box. Both fish are great representatives of their species and were fat and healthy....not to mentioned fully quarantined(not a simple two week observation but a true QT procedure). Both ate within an hour of acclimation and are doing great!”

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Posted 4 years ago

“Have ordered a couple times from TSM and their livestock is all top notch. Sailfin tang was eating nori off clip day one. Blotched Anthias was eating next day, good for a cave/deep water species. Flameback angel is happy ate first day. All three doing well and most importantly healthy. Have no problem skipping QT on my end with fish from TSM. Learned my lesson with other vendors.”

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Posted 4 years ago

“I ordered a Flameback Angelfish from TSM and couldn't be happier. The fish came delivered in excellent shape. The water temperature when I received the package on a cold Michigan day was 78 degrees (Perfect). The fish was packaged in a large amount of water and breathing easily. Good looking specimen!”

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Posted 4 years ago

“I ordered 2 borbonius Anthias and there was some misunderstanding with the delivery and I got the fish few hours later than supposed to . They were very stressed when I got them . TSM understood the situation and assured me that if anything happened to the fish they were willing to work something out beyond the normal guarantee. I am glad they look at every situation individually before making a decision. The fish are both fine anyway.”

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Posted 4 years ago

“Very professional in an industry full of unprofessionals. Very happy with my purchase.”

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Posted 4 years ago

“Great place to deal with! Matt is very helpful and never got annoyed by all of my emails and questions. Great service and great fish. The fish were very well packed for the trip and all came out healthy, active and best of all ALIVE. After 1 week, I am happy to say that everyone is doing great and eating and socializing. Can't ask for more than that! Love TSM Aquatics!!”

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Posted 4 years ago

“Healthy beautiful fish.”

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Posted 4 years ago

“These guys are great healthy fish and the staff is super knowledgeable and helpful”

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Posted 4 years ago

“The new fish is doing great.”

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Posted 4 years ago

“This is my third Tang from TSM, a Dussumieri this time. Fat and healthy. Still have the other two, a Desjardini and a Purple, still fat, still healthy. Only place to buy fish.”

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Posted 4 years ago

“Excellent customer service. My goby was a DOA. They replaced the goby and shipped the next day. Highly recommend!!!”

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Posted 4 years ago

“Always quality from TSM. Have fish from over a year ago still doing well and hope my most recent purchase continue the trend.”

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Posted 4 years ago

“Great service! I bought a fish that was still in QT for another week and had to take a last minute business trip for two weeks. TSM held the fish for me until I got back!!!”

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Posted 4 years ago

“A1 service and product!!!!!”

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Posted 4 years ago

“My Desjardini arrived in better condition than I had expected, healthy and eats everything truly a gem. Thank you TSM!!!”

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Posted 4 years ago

“Healthy quarantined fish! Very very impressed with TSM Aquatics! Highly recommend.”

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Posted 4 years ago

“Great communication! They also held a fish for me to combine shipping with a preorder. Was able to add snails easily to order after first checkout. Highly recommended top notch service. Fish arrived really healthy and eating everything I’m putting in the tank. Well packaged box and speedy delivery. Will definitely buy from again! Thanks TSM!”

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Posted 4 years ago

TSM Aquatics is rated 4.9 based on 520 reviews