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TSM Aquatics Reviews

4.9 Rating 520 Reviews
97 %
of reviewers recommend TSM Aquatics
4.9
Based on 520 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read TSM Aquatics Reviews
As tang and foxface lover, I am glad that I finally found a worry-free way of owning them. Goodbye ich!
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Posted 4 years ago
My Moorish Idols came in A++ packaging and were FAT, healthy, and eating the same night. For Idols, that is phenomenal!! Will buy all of my future fish from TSM. Well done!
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Posted 4 years ago
TSM has excellent customer service. They are very responsive, and work with you to make sure purchases are handled and shipped appropriately. The fish I have received acclimated very quickly, and were eating the same day I received them. I will certainly be making more purchases from this outstanding supplier. Thanks TSM!!
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Posted 4 years ago
Excellent experience so far! I’ve been able to get the fish I’ve been looking for and via great customer service!
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Posted 4 years ago
Great packaging! All 6 fish arrived completely healthy, well fed, and started feeding immediately!! Thank you for providing healthy disease free fish. This hobby has needed a company like yours for many years.
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Posted 4 years ago
It was a pleasure doing business with TSM, very quick and smooth transaction, and the quality of their fish are Superb! Will do business with them again.
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Posted 4 years ago
Great overall experience! Purple Tang arrived in very good condition and adapted well to my tank. He has been eating well and seems very healthy. Great job TSM!
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Posted 4 years ago
I just received my first order from TSM - terrific service!! I ordered right before the holidays and almost immediately received an email to discuss delivery to best avoid potential shipping delays due to the holiday crush. The fish were well-packed and arrived in great condition. After a day & night with lights out, both fish were out and about and eating well. I will definitely order from TSM again.
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Posted 4 years ago
Always great dealing with TSM. Look forward to many years of continuing to do so.
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Posted 4 years ago
Excellent service and they always respond to emails in minutes. Received salt water fish with no issues.
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Posted 4 years ago
Great experience, and great, healthy fish!
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Posted 4 years ago
Fish arrived on time and healthy. Great support when I had a follow up question
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Posted 4 years ago
Better than could have ever expected. Customer service is perfect. Always working with me to get exactly the fish I want. Have gotten in one order so far but already placed two more. The fish are gorgeous, eating well, and extremely active. After an ich outbreak in a smaller tank we upgraded to a very large set up and wanted fish that are known to be a challenge in quarantine. We didn’t want to risk it so are getting all of our fish from TSM. the first order was very sensitive wrasse and are so thankful we decided to go with these guys. Absolutely worth the price and several fish we have ordered are actually more expensive from our lfs. Can’t say enough good things about this company.
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Posted 4 years ago
My new tank cycled and it was time for fish. I read reviews about TSM and they were all good so I had see for myself. Went to get some fish and got a tour. They answered all my questions, did not rush me, helped me make the right choice. They really care about their livestock and seem to take all precautions to make sure the livestock is healthy and disease free before you put into your aquarium. I will only buy from TSM from now on!
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Posted 4 years ago
These guys delivered a great fish. Nice size but a little pricey. None the less. Very healthy fish. They even called to ask what day delivery is most convenient for me. Thank you
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Posted 4 years ago
The best place to order fish from.
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Posted 4 years ago
TSM Aquatics offered excellent customer service down to my making some changes before delivery. All 5 fish arrive fat and healthy. I would definitely do business with them again.
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Posted 4 years ago
the fish and inverts arrived alive and in a good shape. The packaging was excellent. Good thermal isolation. All fish are in display tank now, alive and eating. This was the best shipment I received through my experience in this hobby. Thank you TSM Aquatics.
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Posted 4 years ago
Fish arrived healthy and well packaged. The Brunneus Fairy Wrasse on my order was a monster! Fat and happy! I had to delay my order for an extended period of time and also ended up making an adjustment during that time. TSM worked with me patiently all the way through. I will be using TSM exclusively as my source for livestock. Already have other orders placed!
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Posted 4 years ago
Awesome people, fish, and products A must for the reef and fish lover
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Posted 4 years ago
TSM Aquatics is rated 4.9 based on 520 reviews