TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 521 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 521 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

TSM Aquatics 5 star review on 13th February 2025

Eric Spradlin

TSM Aquatics 5 star review on 1st February 2025

Anonymous

TSM Aquatics 5 star review on 31st January 2025

Kevin Holcombe

TSM Aquatics 5 star review on 11th October 2024

Charles Thomas Gilroy

TSM Aquatics 5 star review on 28th August 2024

Adam Hupac

Anonymous

Anonymous // 01/01/2019

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“Great communication! They also held a fish for me to combine shipping with a preorder. Was able to add snails easily to order after first checkout. Highly recommended top notch service. Fish arrived really healthy and eating everything I’m putting in the tank. Well packaged box and speedy delivery. Will definitely buy from again! Thanks TSM!”

Helpful Report

Posted 4 years ago

“As tang and foxface lover, I am glad that I finally found a worry-free way of owning them. Goodbye ich!”

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Posted 4 years ago

“My Moorish Idols came in A++ packaging and were FAT, healthy, and eating the same night. For Idols, that is phenomenal!! Will buy all of my future fish from TSM. Well done!”

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Posted 4 years ago

“TSM has excellent customer service. They are very responsive, and work with you to make sure purchases are handled and shipped appropriately. The fish I have received acclimated very quickly, and were eating the same day I received them. I will certainly be making more purchases from this outstanding supplier. Thanks TSM!!”

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Posted 4 years ago

“Excellent experience so far! I’ve been able to get the fish I’ve been looking for and via great customer service!”

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Posted 4 years ago

“Great packaging! All 6 fish arrived completely healthy, well fed, and started feeding immediately!! Thank you for providing healthy disease free fish. This hobby has needed a company like yours for many years.”

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Posted 4 years ago

“It was a pleasure doing business with TSM, very quick and smooth transaction, and the quality of their fish are Superb! Will do business with them again.”

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Posted 4 years ago

“Great overall experience! Purple Tang arrived in very good condition and adapted well to my tank. He has been eating well and seems very healthy. Great job TSM!”

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Posted 4 years ago

“I just received my first order from TSM - terrific service!! I ordered right before the holidays and almost immediately received an email to discuss delivery to best avoid potential shipping delays due to the holiday crush. The fish were well-packed and arrived in great condition. After a day & night with lights out, both fish were out and about and eating well. I will definitely order from TSM again.”

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Posted 4 years ago

“Always great dealing with TSM. Look forward to many years of continuing to do so.”

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Posted 4 years ago

“Excellent service and they always respond to emails in minutes. Received salt water fish with no issues.”

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Posted 4 years ago

“Great experience, and great, healthy fish!”

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Posted 4 years ago

“Fish arrived on time and healthy. Great support when I had a follow up question”

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Posted 4 years ago

“Better than could have ever expected. Customer service is perfect. Always working with me to get exactly the fish I want. Have gotten in one order so far but already placed two more. The fish are gorgeous, eating well, and extremely active. After an ich outbreak in a smaller tank we upgraded to a very large set up and wanted fish that are known to be a challenge in quarantine. We didn’t want to risk it so are getting all of our fish from TSM. the first order was very sensitive wrasse and are so thankful we decided to go with these guys. Absolutely worth the price and several fish we have ordered are actually more expensive from our lfs. Can’t say enough good things about this company.”

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Posted 4 years ago

“My new tank cycled and it was time for fish. I read reviews about TSM and they were all good so I had see for myself. Went to get some fish and got a tour. They answered all my questions, did not rush me, helped me make the right choice. They really care about their livestock and seem to take all precautions to make sure the livestock is healthy and disease free before you put into your aquarium. I will only buy from TSM from now on!”

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Posted 4 years ago

“These guys delivered a great fish. Nice size but a little pricey. None the less. Very healthy fish. They even called to ask what day delivery is most convenient for me. Thank you”

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Posted 4 years ago

“The best place to order fish from.”

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Posted 4 years ago

“TSM Aquatics offered excellent customer service down to my making some changes before delivery. All 5 fish arrive fat and healthy. I would definitely do business with them again.”

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Posted 4 years ago

“the fish and inverts arrived alive and in a good shape. The packaging was excellent. Good thermal isolation. All fish are in display tank now, alive and eating. This was the best shipment I received through my experience in this hobby. Thank you TSM Aquatics.”

Helpful Report

Posted 4 years ago

“Fish arrived healthy and well packaged. The Brunneus Fairy Wrasse on my order was a monster! Fat and happy! I had to delay my order for an extended period of time and also ended up making an adjustment during that time. TSM worked with me patiently all the way through. I will be using TSM exclusively as my source for livestock. Already have other orders placed!”

Helpful Report

Posted 4 years ago

TSM Aquatics is rated 4.9 based on 521 reviews