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TSM Aquatics Reviews

4.9 Rating 567 Reviews
97 %
of reviewers recommend TSM Aquatics
4.9
Based on 567 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read TSM Aquatics Reviews
Anonymous
Anonymous  // 01/01/2019
Excellent customer service. My goby was a DOA. They replaced the goby and shipped the next day. Highly recommend!!!
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Posted 5 years ago
Always quality from TSM. Have fish from over a year ago still doing well and hope my most recent purchase continue the trend.
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Posted 5 years ago
Great service! I bought a fish that was still in QT for another week and had to take a last minute business trip for two weeks. TSM held the fish for me until I got back!!!
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Posted 5 years ago
A1 service and product!!!!!
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Posted 5 years ago
My Desjardini arrived in better condition than I had expected, healthy and eats everything truly a gem. Thank you TSM!!!
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Posted 5 years ago
Healthy quarantined fish! Very very impressed with TSM Aquatics! Highly recommend.
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Posted 5 years ago
Great communication! They also held a fish for me to combine shipping with a preorder. Was able to add snails easily to order after first checkout. Highly recommended top notch service. Fish arrived really healthy and eating everything I’m putting in the tank. Well packaged box and speedy delivery. Will definitely buy from again! Thanks TSM!
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Posted 5 years ago
As tang and foxface lover, I am glad that I finally found a worry-free way of owning them. Goodbye ich!
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Posted 5 years ago
My Moorish Idols came in A++ packaging and were FAT, healthy, and eating the same night. For Idols, that is phenomenal!! Will buy all of my future fish from TSM. Well done!
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Posted 5 years ago
TSM has excellent customer service. They are very responsive, and work with you to make sure purchases are handled and shipped appropriately. The fish I have received acclimated very quickly, and were eating the same day I received them. I will certainly be making more purchases from this outstanding supplier. Thanks TSM!!
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Posted 5 years ago
Excellent experience so far! I’ve been able to get the fish I’ve been looking for and via great customer service!
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Posted 5 years ago
Great packaging! All 6 fish arrived completely healthy, well fed, and started feeding immediately!! Thank you for providing healthy disease free fish. This hobby has needed a company like yours for many years.
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Posted 5 years ago
It was a pleasure doing business with TSM, very quick and smooth transaction, and the quality of their fish are Superb! Will do business with them again.
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Posted 5 years ago
Great overall experience! Purple Tang arrived in very good condition and adapted well to my tank. He has been eating well and seems very healthy. Great job TSM!
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Posted 5 years ago
I just received my first order from TSM - terrific service!! I ordered right before the holidays and almost immediately received an email to discuss delivery to best avoid potential shipping delays due to the holiday crush. The fish were well-packed and arrived in great condition. After a day & night with lights out, both fish were out and about and eating well. I will definitely order from TSM again.
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Posted 5 years ago
Always great dealing with TSM. Look forward to many years of continuing to do so.
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Posted 5 years ago
Excellent service and they always respond to emails in minutes. Received salt water fish with no issues.
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Posted 5 years ago
Great experience, and great, healthy fish!
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Posted 5 years ago
Fish arrived on time and healthy. Great support when I had a follow up question
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Posted 5 years ago
Better than could have ever expected. Customer service is perfect. Always working with me to get exactly the fish I want. Have gotten in one order so far but already placed two more. The fish are gorgeous, eating well, and extremely active. After an ich outbreak in a smaller tank we upgraded to a very large set up and wanted fish that are known to be a challenge in quarantine. We didn’t want to risk it so are getting all of our fish from TSM. the first order was very sensitive wrasse and are so thankful we decided to go with these guys. Absolutely worth the price and several fish we have ordered are actually more expensive from our lfs. Can’t say enough good things about this company.
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Posted 5 years ago
TSM Aquatics is rated 4.9 based on 567 reviews