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TSM Aquatics Reviews

4.9 Rating 528 Reviews
97 %
of reviewers recommend TSM Aquatics
4.9
Based on 528 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read TSM Aquatics Reviews
No other online fish store has the quarantine procedure that TSM Aquatics does. All the fish I have ordered arrived in perfect shape and they were eating right out of the bag. I won't shop anywhere else!
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Posted 5 years ago
The BEST LFS for fish and coral hands down.
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Posted 5 years ago
I love this store. They are the most knowledgeable and professional people I've ever worked with. The fish are all pristine. Every fish goes through a medicated quarantine for 4 weeks and then doesn't go into the sell tanks unless it is eating well. Everything is clean and you will never see a half dead fish floating around like some stores. I have never lost a fish since I've started buying from tsm. I will never buy a fish or coral from another store after experiencing tsm. Side note; Prices are actually good too.
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Posted 5 years ago
Got a gift certificate for my brother for his bday. He went there and got some cool fish that he loved. Great customer service, friendly staff, and easy to deal with. Highly recommend.
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Posted 5 years ago
I've now had a couple of transactions and each time my fish have been super healthy, arrived timely, and were eating right away. After having a tank crash a year ago due to a sick fish, I'm more than happy with the service I've received from TSM. Will GLADLY do business again and look forward to a keeping my pets around for a long time! Thank you guys and keep up the good work!!
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Posted 5 years ago
Healthy fish, very well shipped as well as great communication
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Posted 5 years ago
Did a great job, livestock is heathy, but stop sending me mousepads
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Posted 5 years ago
Great store great staff very knowledgeable always willing to help out with your fish needs
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Posted 5 years ago
Excellent quality fish! A little bit on the higher end price wise, but extremely healthy and well cared for. Staff was happy to help. I'll definitely be back!
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Posted 5 years ago
Flame Angel didn’t eat no matter how I tried...adverse reaction to shipping I suppose. Happens even with the healthiest fish. Other three fish purchased are doing well.
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Posted 5 years ago
Super healthy fish. On of the best aroumd.
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Posted 5 years ago
I have been keeping saltwater fish for 20 years, and this was my first purchase from TSM - it certainly won’t be my last. Absolutely beautiful and healthy fish. Do not think twice about buying from them. Worth it. Thank you TSM.
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Posted 5 years ago
Great store, great staff with a very large inventory. Very knowledgeable staff. Only bad thing is prices are a little to high.
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Posted 5 years ago
Great customer service
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Posted 5 years ago
Great selection and service
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Posted 5 years ago
Great prices, nice selection of fish but not so much on corals.
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Posted 5 years ago
My order arrived healthy with no problems. I quarantined the fish for 30 days to monitor for any disease, and I was happy to find they have no signs of any. I'll definitely be ordering from TSM again.
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Posted 5 years ago
Great service
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Posted 5 years ago
Everything about TSM is excellent. From the staff down to the corals. Amazing!!
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Posted 5 years ago
This was my first time using TSM Aquatics.I had a phenomenal experience from start to finish.The fish arrived healthy and active, the packaging was exceptional.I had the pleasure of speaking with some of the team members and they were more than gracious with their time.I would and do recommend TSM to anyone who is in the hobby. I will continue to use TSM in the future.
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Posted 5 years ago
TSM Aquatics is rated 4.9 based on 528 reviews