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TSM Aquatics Reviews

4.9 Rating 520 Reviews
97 %
of reviewers recommend TSM Aquatics
4.9
Based on 520 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read TSM Aquatics Reviews
Excellent customer service! I asked my share of questions and they answered them all quickly!
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Posted 4 years ago
Great experience purchasing healthy quarantined fish. I recommend purchasing fish from TSM Aquatics.
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Posted 4 years ago
Fantastic livestock and customer service
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Posted 4 years ago
First time at the facility, Alisha was an amazing help along with the other folks working that day. She answered all my annoying questions and concerns with a smile (under her mask) and helped me pick out a nice pair of blue throat triggers that were perfectly healthy and 6 days later are thriving in my display tank. Great facilities, extremely healthy livestock.
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Posted 4 years ago
I pre-purchased two female spotbreast angelfish and waited while they cleared the thirty day quarantine. After the quarantine period, they were shipped overnight and arrived safely at my front door. I opened the shipping container to find excellent packing material and two healthy and beautiful fish. I am looking forward to finding the next addition to my aquarium from the selections at TSM.
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Posted 4 years ago
TSM AQUATICS does an awesome job! My fish that I purchased from them are very healthy and doing great! The shipping is super fast and the fish arrived in great shape! They definitely take pride in their job! I'll be a repeat customer for sure!
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Posted 4 years ago
Great service
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Posted 4 years ago
This was my first purchase from TSM Aquatics and I couldn't be more pleased. I bought a Gem Tang and a Tomini Tang. Both the animals are beautiful and healthy.
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Posted 4 years ago
Excellent service and livestock!
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Posted 4 years ago
healthy fish my new go to spot
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Posted 4 years ago
Great place! The employees were knowledgeable and very helpful.
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Posted 4 years ago
Always helpful. So much knowledge with Corals/fish. Will only buy my corals/ fish from this company.. thanks
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Posted 4 years ago
No other online fish store has the quarantine procedure that TSM Aquatics does. All the fish I have ordered arrived in perfect shape and they were eating right out of the bag. I won't shop anywhere else!
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Posted 4 years ago
The BEST LFS for fish and coral hands down.
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Posted 4 years ago
I love this store. They are the most knowledgeable and professional people I've ever worked with. The fish are all pristine. Every fish goes through a medicated quarantine for 4 weeks and then doesn't go into the sell tanks unless it is eating well. Everything is clean and you will never see a half dead fish floating around like some stores. I have never lost a fish since I've started buying from tsm. I will never buy a fish or coral from another store after experiencing tsm. Side note; Prices are actually good too.
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Posted 4 years ago
Got a gift certificate for my brother for his bday. He went there and got some cool fish that he loved. Great customer service, friendly staff, and easy to deal with. Highly recommend.
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Posted 4 years ago
I've now had a couple of transactions and each time my fish have been super healthy, arrived timely, and were eating right away. After having a tank crash a year ago due to a sick fish, I'm more than happy with the service I've received from TSM. Will GLADLY do business again and look forward to a keeping my pets around for a long time! Thank you guys and keep up the good work!!
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Posted 4 years ago
Healthy fish, very well shipped as well as great communication
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Posted 4 years ago
Did a great job, livestock is heathy, but stop sending me mousepads
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Posted 4 years ago
Great store great staff very knowledgeable always willing to help out with your fish needs
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Posted 4 years ago
TSM Aquatics is rated 4.9 based on 520 reviews