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Tu Clothing Reviews
1.6
Rating
71
Reviews
11
%
of reviewers recommend
Tu Clothing
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"I had an absolutely shocking \"TU\" experience today - I ordered a 2 Pack of short sleeve shirts online for work (order 4504195975), today my wife picked them up as she and my daughter happened to be in town. When they arrived home, I opened my package only to find that one shirt was stuffed messily into the package, whilst one remained in it's original state. There is a mark on the collar of one shirt and 2 human hairs are present within the packaging, they are definitely not head hair, I suspect them to be body hair, but it possibly that they could be from another, less favourable area. I called customer services and spoke with Kobbi, who told me to simply return the item, he was polite and apologetic. At this point I requested to speak with a manager as I had taken numerous photos and would very much like them to see what I had received, which I fully believe to be someone's return! I was put on hold, then finally told no manager was available, but that one would call me within 24hrs. This is well below what I expect from TU. Up until today I have been happy with my orders. My message is to thoroughly check what you receive in case you too find any unwanted free gifts in your parcels."
Kenny Green
"I had an absolutely shocking \"TU\" experience today - I ordered a 2 Pack of short sleeve shirts online for work (order 4504195975), today my wife picked them up as she and my daughter happened to be in town. When they arrived home, I opened my package only to find that one shirt was stuffed messily into the package, whilst one remained in it's original state. There is a mark on the collar of one shirt and 2 human hairs are present within the packaging, they are definitely not head hair, I suspect them to be body hair, but it possibly that they could be from another, less favourable area. I called customer services and spoke with Kobbi, who told me to simply return the item, he was polite and apologetic. At this point I requested to speak with a manager as I had taken numerous photos and would very much like them to see what I had received, which I fully believe to be someone's return! I was put on hold, then finally told no manager was available, but that one would call me within 24hrs. This is well below what I expect from TU. Up until today I have been happy with my orders. My message is to thoroughly check what you receive in case you too find any unwanted free gifts in your parcels."
Kenny Green
"I had an absolutely shocking \"TU\" experience today - I ordered a 2 Pack of short sleeve shirts online for work (order 4504195975), today my wife picked them up as she and my daughter happened to be in town. When they arrived home, I opened my package only to find that one shirt was stuffed messily into the package, whilst one remained in it's original state. There is a mark on the collar of one shirt and 2 human hairs are present within the packaging, they are definitely not head hair, I suspect them to be body hair, but it possibly that they could be from another, less favourable area. I called customer services and spoke with Kobbi, who told me to simply return the item, he was polite and apologetic. At this point I requested to speak with a manager as I had taken numerous photos and would very much like them to see what I had received, which I fully believe to be someone's return! I was put on hold, then finally told no manager was available, but that one would call me within 24hrs. This is well below what I expect from TU. Up until today I have been happy with my orders. My message is to thoroughly check what you receive in case you too find any unwanted free gifts in your parcels."
Kenny Green
"I had an absolutely shocking \"TU\" experience today - I ordered a 2 Pack of short sleeve shirts online for work (order 4504195975), today my wife picked them up as she and my daughter happened to be in town. When they arrived home, I opened my package only to find that one shirt was stuffed messily into the package, whilst one remained in it's original state. There is a mark on the collar of one shirt and 2 human hairs are present within the packaging, they are definitely not head hair, I suspect them to be body hair, but it possibly that they could be from another, less favourable area. I called customer services and spoke with Kobbi, who told me to simply return the item, he was polite and apologetic. At this point I requested to speak with a manager as I had taken numerous photos and would very much like them to see what I had received, which I fully believe to be someone's return! I was put on hold, then finally told no manager was available, but that one would call me within 24hrs. This is well below what I expect from TU. Up until today I have been happy with my orders. My message is to thoroughly check what you receive in case you too find any unwanted free gifts in your parcels."
Kenny Green
"I had an absolutely shocking \"TU\" experience today - I ordered a 2 Pack of short sleeve shirts online for work (order 4504195975), today my wife picked them up as she and my daughter happened to be in town. When they arrived home, I opened my package only to find that one shirt was stuffed messily into the package, whilst one remained in it's original state. There is a mark on the collar of one shirt and 2 human hairs are present within the packaging, they are definitely not head hair, I suspect them to be body hair, but it possibly that they could be from another, less favourable area. I called customer services and spoke with Kobbi, who told me to simply return the item, he was polite and apologetic. At this point I requested to speak with a manager as I had taken numerous photos and would very much like them to see what I had received, which I fully believe to be someone's return! I was put on hold, then finally told no manager was available, but that one would call me within 24hrs. This is well below what I expect from TU. Up until today I have been happy with my orders. My message is to thoroughly check what you receive in case you too find any unwanted free gifts in your parcels."
Kenny Green
"I had an absolutely shocking \"TU\" experience today - I ordered a 2 Pack of short sleeve shirts online for work (order 4504195975), today my wife picked them up as she and my daughter happened to be in town. When they arrived home, I opened my package only to find that one shirt was stuffed messily into the package, whilst one remained in it's original state. There is a mark on the collar of one shirt and 2 human hairs are present within the packaging, they are definitely not head hair, I suspect them to be body hair, but it possibly that they could be from another, less favourable area. I called customer services and spoke with Kobbi, who told me to simply return the item, he was polite and apologetic. At this point I requested to speak with a manager as I had taken numerous photos and would very much like them to see what I had received, which I fully believe to be someone's return! I was put on hold, then finally told no manager was available, but that one would call me within 24hrs. This is well below what I expect from TU. Up until today I have been happy with my orders. My message is to thoroughly check what you receive in case you too find any unwanted free gifts in your parcels."
Kenny Green
"I had an absolutely shocking \"TU\" experience today - I ordered a 2 Pack of short sleeve shirts online for work (order 4504195975), today my wife picked them up as she and my daughter happened to be in town. When they arrived home, I opened my package only to find that one shirt was stuffed messily into the package, whilst one remained in it's original state. There is a mark on the collar of one shirt and 2 human hairs are present within the packaging, they are definitely not head hair, I suspect them to be body hair, but it possibly that they could be from another, less favourable area. I called customer services and spoke with Kobbi, who told me to simply return the item, he was polite and apologetic. At this point I requested to speak with a manager as I had taken numerous photos and would very much like them to see what I had received, which I fully believe to be someone's return! I was put on hold, then finally told no manager was available, but that one would call me within 24hrs. This is well below what I expect from TU. Up until today I have been happy with my orders. My message is to thoroughly check what you receive in case you too find any unwanted free gifts in your parcels."
Kenny Green
5
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Anonymous
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01/01/2019
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Jenn Wilson
Verified Reviewer
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“
Long sleeved tshirts top olive (also available in rust)neck too big. Bulges, falls off the shoulders. Not a good fit. Got a 16. Any smaller would be too small on the hips.
”
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Posted 1 year ago
Kym O'Driscoll
Unverified Reviewer
Show Details
“
Nice soft material pyjamas but they've shrunk in the wash 🙁
”
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Posted 2 years ago
Tu Clothing
is rated
1.6
based on
71
reviews
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