Turo Reviews

1.3 Rating 1,125 Reviews

6 %

of reviewers recommend Turo

Company Reviews

Questions

Metrics

1.3

Based on 1,125 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 59%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does Turo deliver?

Helpful Report

(1 day ago)

Turo delivers items by Own Driver.

Helpful Report

(1 day ago)

56.25%

Industry Average

“ Don’t rent from Las Vegas Turo or Dylan. They lie and say things but don’t delivery. Terrible. DONT RENT FROM DYLAN ”

- John

“ Turo and Dylan is Las Vegas are terrible. Don’t rent from then as they lie and change the amount you are charged and promise things and don’t delivery ”

- Anonymous

“ When we tried to contact them, all they stated was that we don't provide delivery. ”

- Anonymous

Turo Reviews

Delivery - Average