Twinkl Reviews

4.8 Rating 843 Reviews
95 %
of reviewers recommend Twinkl

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Twinkl 5 star review on 11th November 2023
Anonymous
Twinkl 5 star review on 11th November 2023
Anonymous
Twinkl 5 star review on 11th November 2023
Anonymous
Twinkl 1 star review on 26th July 2023
Carolyn
Twinkl 1 star review on 26th July 2023
Carolyn
Twinkl 1 star review on 26th July 2023
Carolyn
Twinkl 5 star review on 17th June 2023
Diane
9
Anonymous
Anonymous  // 01/01/2019
They managed to sort out that I could not download PowerPoints to my computer. Easy fix thank you so much.
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Posted 7 months ago
Outstanding communication and I never felt at any time that the problem would not be resolved.
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Posted 7 months ago
We are a Ukrainian refugee support group, and Twinkl has given us full free access. The refugee children appreciate the products so very much, as do we. Friendly helpful staff, and an amazing business. Ty 🇺🇦🇺🇦
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Posted 7 months ago
Absolutely amazing and outstanding service from twinkl today!! Thank you for extending my home ed discount for me I really and truly appreciate it!!
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Posted 7 months ago
Top notch service!
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Posted 7 months ago
I needed to cancel my individual account as my new school had a whole staff account. Jillian quickly sorted my refund out for me and the follow up emails from Alexandra were also prompt ! An excellent service - thank you 😊
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Posted 7 months ago
Twinkl is very reasonable on cost, I can get access to many resources and all the resourses are excellent and there's something for all age groups and abilities. I have recently has a query and it has been dealt with quickly and with understanding. Can't recommend Twinkl enough. They are always happy to help and if you can't find anything, contact them and they will happily help.
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Posted 7 months ago
Customer support team so prompt and helped me with my issue! Love Twinkl for school and have been a loyal costumer for years now.
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Posted 7 months ago
Excellent service clientèle : un merci particulier à Alexandra pour son aide et son professionnalisme ! Fait rare pour être notifié : on vous répond dans les cinq minutes maximum ;)
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Posted 7 months ago
Excellent Customer service - helped me out when I missed out on discount week. Resources are also amazing - whatever my kids what to learn about I can find something on Twinkl
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Posted 7 months ago
Excellent customer service, even when I wanted to cancel my subscription. Thank you!
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Posted 7 months ago
Absolutely incredible resources and second to none customer service. Cannot recommend highly enough!
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Posted 7 months ago
Liam, Andrew and Hannah were so helpful and they sorted my issue out straight away. Highly recommend!
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Posted 8 months ago
Fantastic customer service
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Posted 8 months ago
After returning from the the long school summer holiday I faced an issue with payment and accessing my Twinkl app. After emailing Twinkl customer care I was surprised to find an almost immediate response. After submitting the information that was requested my problem was solved very quickly and I was back on Twinkl. It is rare to receive such a quick reply. Thank you.
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Posted 8 months ago
The costume service representatives were so loyal and helpful! Would 100% recommend!
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Posted 8 months ago
Fantastic customer service!
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Posted 8 months ago
Twinkl has amazing resources covering almost any topic you can think of! It's the one subscription I have as a teacher, and it's very worthwhile. Their customer service is quick and everyone is very kind. The only problem I have is the font that most products are made with use the looped lowercase k, and my students are unsure what the letter is. Twinkl was kind enough to help with this and directed me to the Canada only section, which uses a straight line font.
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Posted 8 months ago
Fantastic customer service and help with getting a refund.
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Posted 8 months ago
The twinkle team is so kind and helpful, thank you for the swift service Hannah.
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Posted 8 months ago
Twinkl is rated 4.8 based on 843 reviews