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Tyler's Reviews

4.7 Rating 805 Reviews
90 %
of reviewers recommend Tyler's
4.7
Based on 805 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
I placed an order on 10/29, order #170284. I ordered size 7. You shipped size 6. I received the wrong size shoes within a week. I tried at least 10 times to call your customer service during the stated business hours on your message I receive when calling. No matter when I called, the message gives me “normal” business hours but no one ever answers the phone. I left a message with all my information. I received an email reply a few days later on 11/07 letting me know you received my voice message, apologized for the error, sent me a shipping label to return the wrong size, and said the correct size would be sent to me. The email was sent to me on 11/07. The wrong size shoes were returned on 11/08. I have received no further communication to let me know if the wrong size was received or when the correct size will be sent back out to me. Today is 11/18, well past the week it took for the original wrong size to get to me. Today I replied to the email I received with the shipping label on 11/07 asking for an update. Not a good customer experience and very poor communication. One of your survey questions asked should be if the order was correct, and if no, was the error resolved timely. Brenda Goodell 903-288-8745
Helpful Report
Posted 3 years ago
This is a great company! They sold me an amazing feel good shirt and I wear it too much! I would absolutely buy from them again and recommend them to my friends and family. Thank you Tyler’s ❤️
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Posted 3 years ago
they don't fit right. They rub against my ankle.
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Posted 3 years ago
Love the girls shoes and fast shipping,thanks so much!
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Posted 3 years ago
Our 14 yr old granddaughter found a shirt she wanted and gave us a picture - she didn’t know where to find it. I found it at Tyler’s! Quick delivery and she is very happy!
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Posted 3 years ago
It was a great experience shopping online with Tyler's. Easy checkout & speedy delivery. Kept me informed of delivery status. Love the shirt.
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Posted 3 years ago
We ordered online and received our items quickly. The Tyler’s hoodie is the softest ever and my son loves it!!
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Posted 3 years ago
Look good, feel great!
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Posted 3 years ago
Service was fast my hats were here in no time, however I have two hats of different color same style that fit me great. But these two hats are super small, like it's a youth size. I will be sending them back. So 5 stars on service, but hats are abnormal small.
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Posted 3 years ago
Sandals came all stuffed in two separate bags, not attached to one another at all and sizes strewn between both bags. I had to individually match soles to make sure that each pair was accurate. This was a bulk buy of many different sizes of a very expensive product. To receive it in such a manner was disheartening as another pair I had to buy from the company itself came in a box, with sandals attached to one another.
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Posted 3 years ago
My package was lost and nobody helped me to track so I had to canceled my order. It was a gift and I wasted my time
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Posted 3 years ago
Tyler’s has some great designers keeping their colors and designs fresh. I really appreciate the wonderful fabric that includes a little rayon. It looks and feels great
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Posted 3 years ago
Very quick turn around, superior quality!
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Posted 3 years ago
they had the item i was looking for, it shipped fast, same price at other stores
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Posted 3 years ago
Great customer service, quality tee shirt & quick shipping,
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Posted 3 years ago
Excellent service and an easy-to-use website. Filled my order and the package arrived shortly. Everything was exactly as promised.
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Posted 3 years ago
I was looking for some Birkenstocks for an upcoming trip overseas where it was going to be very hot. I looked everywhere locally for them, but Tyler's had the ones I wanted in stock in all sizes and they had the best price. Super quick shipping too. I did well with my purchase! Very pleased!
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Posted 3 years ago
I ordered a pair of Hey Dudes for my son. They were the right size, color, came within 4 -5 days, no problems. This was my 1st time ever ordering from here. Will order again at Christmas!
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Posted 3 years ago
The service was great actually - the shirt arrived in just a few days and it was in a protected package so the shirt would not get wet as we had a rainy season. I honestly had no issues and it was so easy.
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Posted 3 years ago
Promp delivery..SOFT shirt
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Posted 3 years ago
Tyler's is rated 4.7 based on 805 reviews