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Tyler's Reviews

4.7 Rating 816 Reviews
90 %
of reviewers recommend Tyler's
4.7
Based on 816 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
I was sent the incorrect bag. Instead of the duffel I received a backpack. I took it into the Tyler’s store here in Dallas and they processed the refund. Overall I like Tyler’s a lot and they were nice at the store but it could have upset my daughter had I not opened the box before her birthday.
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Posted 2 years ago
I ordered a Texas cap and I received an Austin one instead. It was disappointing .
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Posted 2 years ago
Purchase was for a Christmas gift. She said the pustolas she wanted were not available. Wrong! Tyler’s had them!
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Posted 2 years ago
Very helpful employee named John in Austin - with an e-mail gift certificate that was not getting delivered to the recipient 👍
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Posted 2 years ago
My daughter loves her sweatshirt! It arrived quickly. Thank you Tyler’s!
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Posted 2 years ago
Perfect and had exactly what I was looking for.
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Posted 2 years ago
Great shop. Quick service, quick reply from customer service.
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Posted 2 years ago
Tyler's customer support is phenomenal! I shopped late for a Christmas gift and needed to make sure I could get it shipped on time. The gentleman I spoke with was very polite, courteous, knowledgeable and made sure I was taken care of. Not only did it ship the same day, I was not charged extra for expedited shipping. Thank you for making sure my gift showed up on time.
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Posted 2 years ago
Ordered for a Christmas present 7days before Christmas…shoes arrived just in time!! And y’all had the best price for that shoe! Will definitely be shopping here again!
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Posted 2 years ago
Three days before Christmas, I realized I forgot to order one of the items on my son’s Christmas list. I tried to purchase on the link he sent me, but the item was out of stock. I “Googled” the item and Tyler’s in Texas popped right up, showing the item in stock. Not only was it in stock, it was the exact color and size my son wanted. I ordered it online, knowing full well it would not arrive before Christmas. I live in California. I was so surprised to get an email later the same day, informing me that the item already shipped out. I received the item the morning after Christmas, much to my delight! It was fun to wrap it up and have an extra gift to give out the day after Christmas. Thank you Tyler’s for your incredible service!
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Posted 2 years ago
Product and delivery were great! Thank you.
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Posted 2 years ago
This was my first time ordering from Tyler's. The shirt jacket I ordered for my husband was exactly what he wanted. They got the item shipped out quickly! Will definitely be ordering again.
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Posted 2 years ago
I don't shop here, but I buy gift cards for my niece She really likes the store a lot, Talking on the phone with TYLER 'S The person who I was talking to was awesome and really nice, and polite I like to do business with these people Thanks
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Posted 2 years ago
Great quality and fast ship Perfect transaction!
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Posted 2 years ago
All employees were very friendly and helpful. Store was organized and clean. We were there to make an exchange and the young man in the shoe section was a great help! We were in and out in no time and always have a great experience at the southlake Tyler’s!
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Posted 2 years ago
Very easy to order & prompt delivery, even so close to the holiday
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Posted 2 years ago
Transaction was good and smooth.
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Posted 2 years ago
Thankful you had item in stock and shipped quickly.
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Posted 2 years ago
Had never ordered before from you but I received my order and the shoes were great. My granddaughter was pleased
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Posted 2 years ago
Ordering process was easy and received my order on time. Packaged very well. I'll be ordering again.
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Posted 2 years ago
Tyler's is rated 4.7 based on 816 reviews