U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company tells you lower price to take up the insurance after you pay deposit and first instalment. Then come up with another quoting unnecessary reasons. Beware of them i think they are stammers. I wish I never took insurance with them. I should have reviews about them before taking up. Beware !!!!!!!!!!”

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Posted 1 year ago

“The best service ever”

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Posted 1 year ago

“Same as others, promise a price on comparison website, you pay then it changes and they charge £75 for cancelling or not going ahead. Scammers”

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Posted 1 year ago

“U Drive Truly went above and beyond support with an usual circumstance. 5* thank you”

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Posted 1 year ago

“The worst insurance broker ever. Don't trust this company, it's a scammer company”

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Posted 1 year ago

“Such friendly and helpful costumer service %100 satisfied”

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Posted 1 year ago

“Helpful, not time waister and great service.”

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Posted 1 year ago

“Great service thanks”

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Posted 1 year ago

“Still waiting for someone to contact me. You added extras onto my policy and change my circumstances when it was all recorded what I said, you added commuting and I don’t drive to work, nasty insurance company and very sneaky”

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Posted 1 year ago

“I have decided to cancel my policy due to changing circumstances, Taylor made the process very easy and simple, Thanks you Taylor for your Excellent Customer service,”

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Posted 1 year ago

“Disgusting scammers.these positive reviews seems fake. Stay away they charge you 75 pounds even on quote stage”

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Posted 1 year ago

“Disgusting and fraudulent way. Give u very good price online then call you just before few hours insurance starts and demands extra money. Don’t bother with them.”

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Posted 1 year ago

“Not even worthy of the 1 star. I’m a 25 year old girl, it’s my first time sorting my own insurance out, I read carefully and signed & paid for a policy, I was rang back twice hours later to say I had been declined by that ‘provider’ and I had to pay an extra amount of £75 - and the insurance wasn’t due to start until 2 days later. I had asked to phone them back after thinking about it and discussing with my parents as it’s my first time doing this - and was haggled to stay on the phone and was given a discount to £50. In the end I agreed as I badly needed the insurance for work and had already paid them the only bit of money I had left. I then phoned my Dad to be told that it’s a crazy amount I had just sent (£230 in total) and to cancel it immediately and get my money back and find a cheaper quote elsewhere. So I phoned back, and was told I have to wait 30 days for my money back and also £75 is being taken off for cancellation fees. Although I was told on the phone before I agreed to the policy I had 14 days to cancel and get my money back - no one had mentioned any cancellation fees. I find this crazy considering the policy hadn’t even started (was due to start 2 days later) and the agreement was only spoke about 5 minutes prior. I highly recommend anyone to avoid this company I think it’s a massive rip off and they know exactly what they’re doing luring people on call. I am still waiting for my money back (it’s been 24 days since).. not including the £75 of course. I now have a new policy elsewhere over half the cost and they haven't called me once, haven’t requested any extra money like U Drive Cover have. Disgusting company and awful staff. Avoid avoid avoid”

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Posted 1 year ago

“Was well attended to”

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Posted 1 year ago

“Very very very poor company, no one knows what there doing, prices are changed after your initial car insurance price, things are added after and then your emailed saying there will be additional charges. Things are emailed to the head office to customer service, that they then re email asking for again when it’s already been sent. Rubbish company and can’t wait to leave next year. And will never use again.”

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Posted 1 year ago

“Pathetic, i will never chose this company again, do yourself a favour and find another one, any is better than this”

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Posted 1 year ago

“Very friendly customer service. Definitely recommend to anyone”

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Posted 1 year ago

“Hi. Customer Service is excellent, very pleasant and polite. Helpful. Easy to deal with :)”

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Posted 1 year ago

“Good customer service.Very quick and helpful.”

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Posted 1 year ago

“Easy cancellation and did what it said it would”

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Posted 1 year ago

U Drive Cover is rated 3.5 based on 2,188 reviews