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U Drive Cover Reviews

3.5 Rating 2,176 Reviews
63 %
of reviewers recommend U Drive Cover
3.5
Based on 2,176 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
Read U Drive Cover Reviews
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Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous
Anonymous  // 01/01/2019
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Posted 5 years ago
Thank you for the review Leigh!
Posted 5 years ago
Everything’s been professional not long wait on call and very informative
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Posted 5 years ago
Glad to hear that we have been able to deliver a great service to you. Just shy of that 5th star. Thanks for taking the time to leave your review. Please could you contact us on 0333 400 1061 to let us know what could have been done to make it a 5 star experience? Kind Regards
Posted 5 years ago
Always helpful and friendly
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Posted 5 years ago
Thank you Timothy for a lovely review! 😃
Posted 5 years ago
Customer service is really good & helpful! The price is it’s not bad !
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Posted 5 years ago
Good Insurance Price. The support was fantastic, polite customer service. Getting in contact was a wait. Overall i’m a satisfied customer 👍🏻
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Posted 5 years ago
Customer Service (Charlotte) has been really understanding about a late payment and unsent documents.....Thanks.....
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Posted 6 years ago
thank you for your services
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Posted 6 years ago
Great service
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Posted 6 years ago
Great service
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Posted 6 years ago
Great service
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Posted 6 years ago
Very helpful thank you
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Posted 6 years ago
Very helpful young lady!
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Posted 6 years ago
Cant fault the customer service once you actually get through to an agent however, call backs arent you strong point. Spoke to someone Friday night, who advised I'd receive a call in Saturday, didnt happen so I rang up, this agent then arranged call or email contact on Monday, also didnt happen so I called again today. Not happy with my renewal quote either. £60 more than last year despite moving to an area where crime rate is logged at 85% less than previous. Quotes elsewhere are £500 cheaper than what U Drive have quoted. Once again the customer service is brilliant once you speak to someone so I dont want my review to reflect badly on any of the 4 people I've spoken to between fri and mon. Special thankyou to whoever I spoke to on Saturday, I didnt catch his name but it felt like he did go out of his way to try and sort things for me.
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Posted 6 years ago
Done renewal, so 2 year with them and no issue. Big thanks to Sara, great communication.
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Posted 6 years ago
I am only giving 4 stars as my insurance quote got put higher after purchase. But the man I spoke to was lovely and it was actually a good experience.
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Posted 6 years ago
5 stars for customer service. Answered all questions. How ever it's a shame that you don't accept bank statements as proof of address.
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Posted 6 years ago
Spoke to Grant whom was Friendly and polite, helped with all problems and was asked if i needed anything else. Thanks to all the customer service team happy xmas .
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Posted 6 years ago
Been with them for 2 years have provided excellent service
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Posted 6 years ago
The help I got of u drive cover was grate considering the circumstances very helpful
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Posted 6 years ago
Very impressed today kylie went completely above and beyond and out of her remit to help me today. Really helped me today and took a lot of stress off me in what is currently a hard time for me.
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Posted 6 years ago
U Drive Cover is rated 3.5 based on 2,176 reviews