U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Rude unprofessional staff”

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Posted 7 years ago

“Very Rude unprofessional staff”

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Posted 7 years ago

“Short waiting time on phone. Proffesional advisor resolved issue swiftly and effectively.”

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Posted 7 years ago

“Kylie Clapham was excellent! I was in a stress trying to find car insurance for a policy where I was not the owner of the car and Kylie managed to sort it out so quickly! Would use again in future !”

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Posted 7 years ago

“Ive been with u drive cover now for all most 4 years it was very good at first for me personally it did have its ups and downs about 18 months in but that was only because of certain representatives On the phone pacifically male ones I just found them to be rude sarcastic and even once had one talking to me whilst he was chewing chewing gum but Rachel Lockyer was all ways there and certain members of the team to always sort my problems out for me and my queries I all ways spoke to Rachel in the beginning in the middle and most recently And she has all ways gone above and beyond to help me like a said before just a few bad apples which needed getting rid of and now has been done if you have points and convictions I would always recommend u drive cover and I would certainly recommend anyone to ask for Rachel Lockyer if you can as she will always go above and beyond to help you and Taylor the policy to Your needs if she can 10/10 for me”

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Posted 7 years ago

“Excellent”

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Posted 7 years ago

“Very helpful Thank you”

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Posted 7 years ago

“Very helpful and the person who delt with my call went above and beyond for me however i don’t agree that u drive charged me just to change my address.”

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Posted 7 years ago

“Straight to the point and easy to talk too”

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Posted 7 years ago

“MOHAM807015lA9LU”

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Posted 7 years ago

“Really helpful”

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Posted 7 years ago

“Very Rude unprofessional staff. Crooks and dishonest Insurance company never take risk by takung a Policy with these crooks...pure racists not sure why are they operating in a morden society like UK.”

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Posted 7 years ago

“Very Poor Customer Service including initial sales call. Made an exception with the sales call assuming it was an individual having a bad day. However subsequent verbal correspondence with after sales team was a similar experience. Rude, insulting and just generally unwilling to help. I paid a significant amount to cancel after 14 day period but was a price worth paying to avoid having deal with them in the unfortunate event of having to make a claim. I paid to leave, that's how bad they were. Would strongly advise to avoid.”

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Posted 7 years ago

“Excellent service provided”

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Posted 7 years ago

“Renewal was easy and a fair price”

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Posted 7 years ago

“A big thank you to kylie clapham very good fast and friendly service”

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Posted 7 years ago

“The best customer service Rachel from u drive Thank you so much rachel for all your help your helped me in all the situations and queries your the best customer service iv received from any insurance company or brokers your the best at what you do Rachel really appreciate the help you have given me I’m honestly and wholeheartedly thankful for all your help and work thank you so much Rachel”

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Posted 7 years ago

“Murray is amazing his customer service is phenomenal. he is an exceptional member of your team, I hope to deal with him again soon”

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Posted 7 years ago

“Very very expensive and also I'm sure my policy still isn't right. The customer service is good though, they are very friendly.”

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Posted 7 years ago

“Girl was extremely helpful.”

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Posted 7 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews