U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,177 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the moment I first called I was taken care of :) They took their time to understand my circumstances with previous points on my licence and never felt so valued with any other insurance brokers . Thet have customer service advisors that are second to none and with a keen ear and a determination to solve anything I can’t say how helpful they really are. Would recommend them to everybody even if you have had difficulties with other brokers before be rest assured they are there to listen just as they had with me. Thank you so much Udrive May ur business be blessed for years to come. :)”

Helpful Report

Posted 7 years ago

“Always helped me out from my multiple car changes! Apologies again kylie Clapham! Never a long waiting time, generally a helpful team! Speak to you soon for my next car 🚗”

Helpful Report

Posted 7 years ago

“Kylie Chapman was very helpful. I completely forgot about some paper work due. Explained the situation and she was amazing and very understanding. Very professional. Very happy with the service.”

Helpful Report

Posted 7 years ago

“*** WARNING *** DO NOT USE THIS COMPANY, THEY ARE AN INSURANCE BROKER ONLY. I ONLY FOUND THIS OUT AFTER I HAD PAID THEM A DEPOSIT. I USED A PRICE COMPARISON SITE AND U DRIVE COVER CAME UP THE CHEAPEST, SO I WENT AHEAD WITH THE QUOTE AND PAID THE DEPOSIT (I OPTED TO PAY MONTHLY). I RECEIVED AN EMAIL ASKING ME TO CONTACT THEM TO VERIFY THAT ALL THE DETAILS I HAD SUBMITTED WERE CORRECT, WHICH I DONE. LATER THE SAME DAY, I GOT A CALL FROM U DRIVE COVER SAYING THAT MY EXCESS WOULD NOW BE £650.00 INSTEAD OF THE £350.00 THAT I HAD AGREED TO. I SAID I WASN'T HAPPY WITH THAT, THE ADVISER SAID HE WOULD TRY TO SEE WHAT HE COULD DO, WHEN HE CALLED BACK THE BEST HE COULD DO WAS 550, TO WHICH I DECLINED (THE WHOLE INSURANCE WAS ONLY £830.00). I ASKED FOR MY MONEY BACK AND SAID I WOULD LOOK ELSEWHERE. I WAS TOLD ON MONDAY 11TH FEB THAT THE REFUND HAS BEEN PROCESSED AND I SHOULD GET IT BACK IN 3-5 DAYS. FAST FORWARD TO 21ST FEB, I AM STILL WAITING FOR MY REFUND! MY ADVICE WOULD BE STAY AWAY FROM U DRIVE COVER AND STICK WITH KNOWN NAMES OR MAKE SURE YOU ARE ACTUALLY DEALING WITH AN INSURER AND NOT A BROKER.”

Helpful Report

Posted 7 years ago

“She was very nice over the I really like her service Many Thanks”

Helpful Report

Posted 7 years ago

“Satisfied and very happy with U Drive Cover,the team are very happyful and friendly”

Helpful Report

Posted 7 years ago

“Get help great support helped me with everything I needed would recommend these agen”

Helpful Report

Posted 7 years ago

“Great ppl”

Helpful Report

Posted 7 years ago

“Can't fault, sorted me quick without the usual reels of terms and conditions, would use again.”

Helpful Report

Posted 7 years ago

“Very Rude unprofessional staff”

Helpful Report

Posted 7 years ago

“Very Rude unprofessional staff”

Helpful Report

Posted 7 years ago

“Short waiting time on phone. Proffesional advisor resolved issue swiftly and effectively.”

Helpful Report

Posted 7 years ago

“Kylie Clapham was excellent! I was in a stress trying to find car insurance for a policy where I was not the owner of the car and Kylie managed to sort it out so quickly! Would use again in future !”

Helpful Report

Posted 7 years ago

“Ive been with u drive cover now for all most 4 years it was very good at first for me personally it did have its ups and downs about 18 months in but that was only because of certain representatives On the phone pacifically male ones I just found them to be rude sarcastic and even once had one talking to me whilst he was chewing chewing gum but Rachel Lockyer was all ways there and certain members of the team to always sort my problems out for me and my queries I all ways spoke to Rachel in the beginning in the middle and most recently And she has all ways gone above and beyond to help me like a said before just a few bad apples which needed getting rid of and now has been done if you have points and convictions I would always recommend u drive cover and I would certainly recommend anyone to ask for Rachel Lockyer if you can as she will always go above and beyond to help you and Taylor the policy to Your needs if she can 10/10 for me”

Helpful Report

Posted 7 years ago

“Excellent”

Helpful Report

Posted 7 years ago

“Very helpful Thank you”

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Posted 7 years ago

“Very helpful and the person who delt with my call went above and beyond for me however i don’t agree that u drive charged me just to change my address.”

Helpful Report

Posted 7 years ago

“Straight to the point and easy to talk too”

Helpful Report

Posted 7 years ago

“MOHAM807015lA9LU”

Helpful Report

Posted 7 years ago

“Really helpful”

Helpful Report

Posted 7 years ago

U Drive Cover is rated 3.5 based on 2,177 reviews