U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Warning Pls stay away They just stolen your money”

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Posted 7 years ago

“Pls stay away this U DRIVE COVER They are very very unprofessional and just ripped your money within cooling off period They are liars and fraud Pls stay away Thanks”

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Posted 7 years ago

“(FRAUD) Stay away these U drive cover brokers They are not insurance company they are just brokers. They charge us without our knowledge £448 extra in our policy total charging £2470 a year. and when we cal them and asking to cancel our policy within cooling off period they charge us more than £200. Unprofessional and lying to customers so pls stay away Thanks”

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Posted 7 years ago

“Very Bad and unprofessional They are brokers not insurance company U drive cover just ripped you So pls stay away and don’t waste your time and money Thanks”

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Posted 7 years ago

“Kylie was very helpful actually the only person who was helpful at ur office and if it wasn’t for her I would be with a new insurance company now.So keep her at all costs.A.david”

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Posted 7 years ago

“Kylie was very helpful”

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Posted 7 years ago

“Thank you so much for your help. U Drive are very help full”

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Posted 7 years ago

“Having had one of the busiest times of our year and firstly being at fault problem rectified and very good customer services from my female handler.”

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Posted 7 years ago

“Dishonesty outfit who tries to rip you off your money. Plzzzzz stay away. I had to engage my welfare officer to sort out the drama.”

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Posted 7 years ago

“Kylie was absolutely amazing , only person who helped me after being cut off twice , cannot appreciate her help enough, definitely deseves some recognition.”

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Posted 7 years ago

“Very easy to deal with and understanding, Easy to buy insurance...”

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Posted 7 years ago

“From the moment I first called I was taken care of :) They took their time to understand my circumstances with previous points on my licence and never felt so valued with any other insurance brokers . Thet have customer service advisors that are second to none and with a keen ear and a determination to solve anything I can’t say how helpful they really are. Would recommend them to everybody even if you have had difficulties with other brokers before be rest assured they are there to listen just as they had with me. Thank you so much Udrive May ur business be blessed for years to come. :)”

Helpful Report

Posted 7 years ago

“Always helped me out from my multiple car changes! Apologies again kylie Clapham! Never a long waiting time, generally a helpful team! Speak to you soon for my next car 🚗”

Helpful Report

Posted 7 years ago

“Kylie Chapman was very helpful. I completely forgot about some paper work due. Explained the situation and she was amazing and very understanding. Very professional. Very happy with the service.”

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Posted 7 years ago

“*** WARNING *** DO NOT USE THIS COMPANY, THEY ARE AN INSURANCE BROKER ONLY. I ONLY FOUND THIS OUT AFTER I HAD PAID THEM A DEPOSIT. I USED A PRICE COMPARISON SITE AND U DRIVE COVER CAME UP THE CHEAPEST, SO I WENT AHEAD WITH THE QUOTE AND PAID THE DEPOSIT (I OPTED TO PAY MONTHLY). I RECEIVED AN EMAIL ASKING ME TO CONTACT THEM TO VERIFY THAT ALL THE DETAILS I HAD SUBMITTED WERE CORRECT, WHICH I DONE. LATER THE SAME DAY, I GOT A CALL FROM U DRIVE COVER SAYING THAT MY EXCESS WOULD NOW BE £650.00 INSTEAD OF THE £350.00 THAT I HAD AGREED TO. I SAID I WASN'T HAPPY WITH THAT, THE ADVISER SAID HE WOULD TRY TO SEE WHAT HE COULD DO, WHEN HE CALLED BACK THE BEST HE COULD DO WAS 550, TO WHICH I DECLINED (THE WHOLE INSURANCE WAS ONLY £830.00). I ASKED FOR MY MONEY BACK AND SAID I WOULD LOOK ELSEWHERE. I WAS TOLD ON MONDAY 11TH FEB THAT THE REFUND HAS BEEN PROCESSED AND I SHOULD GET IT BACK IN 3-5 DAYS. FAST FORWARD TO 21ST FEB, I AM STILL WAITING FOR MY REFUND! MY ADVICE WOULD BE STAY AWAY FROM U DRIVE COVER AND STICK WITH KNOWN NAMES OR MAKE SURE YOU ARE ACTUALLY DEALING WITH AN INSURER AND NOT A BROKER.”

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Posted 7 years ago

“She was very nice over the I really like her service Many Thanks”

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Posted 7 years ago

“Satisfied and very happy with U Drive Cover,the team are very happyful and friendly”

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Posted 7 years ago

“Get help great support helped me with everything I needed would recommend these agen”

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Posted 7 years ago

“Great ppl”

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Posted 7 years ago

“Can't fault, sorted me quick without the usual reels of terms and conditions, would use again.”

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Posted 7 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews