U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a phone call with China, who was excellent, she dealt with the query at hand proficiently and was very helpful! I was looking at change of address or cancellation as I no longer need my car and she went through all the options and even spoke to the mangager to get the best deals! Absolutely recommend her and thanks again!”

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Posted 7 years ago

“Quick and easy. Polite and very efficient”

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Posted 7 years ago

“I’ve only had great experiences with you drive cover. My advisor grants price was incredibly accommodating to my situation. 10/10”

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Posted 7 years ago

“Superb service, Kylie was very helpful and found the right policy for me. I cannot praise Kylie enough.”

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Posted 7 years ago

“Absolutely brilliant, the guy I spoke to went above and beyond to make sure I was covered despite working over his finishing time. I can't thank you you enough. Ace customer service 😊”

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Posted 7 years ago

“Every company has some good people who lead the company reputation. I was not happy with the deal but Rachel Lockyer supported me a lot and done her best to keep me on the board. She is very intelligent and very good skilled in looking after the customers. She is the star in the company. I know a few things are beyond her capacity but still the way she spoke with me and understand my situation was brilliant. Once again if I am with the company so all credit goes to Rachel. My very best wishes are with her and for her carrier.”

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Posted 7 years ago

“My experience was first rate”

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Posted 7 years ago

“They found a solution that helped me and were able to explain the awkward position I was in.”

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Posted 7 years ago

“Bunch of criminals, They gave me a price next day I got to say the my premium was gone up a extra £300 however However I ask to cancel the policy as I sold the car they told me I had to pay £350 Whatever you do never insured with these guys Never speak to a guy called Alex.”

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Posted 7 years ago

“If I could have given 0 stars I would. They give a price I paid they change the price when you call. Then promise to do a price match and do not then charge you a fine for cancelling. DO NOT USE THIS COMPANY YOU WILL LOSE YOUR MONEY.”

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Posted 7 years ago

“They give a low online price just to draw you in then try to find the finest of errors in order to pump the price up massively. Beware”

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Posted 7 years ago

“Kylie Clapham Has outstanding customer service was so helpful very grateful for the service 5 out of 5”

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Posted 7 years ago

“So I spoke with Kylie Clapham at U Drive Cover today to arrange my renewal. I had been quoted a cheaper renewal price than I Drive were offering and when.i told this to Kylie she matched the price for me and arranged everything nice and quickly. She provided a good, efficient and professional service which left me feeling happy I decided to stay with U Drive. 👍👍”

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Posted 7 years ago

“Whilst trying to insure my vehicle with U Drive, I was put in contact with Haris who is a sales assistant. Haris was knowledgable, approachable and overall caring. U Drive were unable to insure my car directly but Haris managed to get in contact with a second company to arrange appropriate cover. I am very satisfied with the service provided by U Drive and Haris.”

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Posted 7 years ago

“Very helpful customer service,”

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Posted 7 years ago

“Bunch of criminals. I've sold my car as I don't need anymore. got a company car, called them to cancel my insurance the told me that I have to pay £345 to cancel my policy. I told the I don't need the insurance as I don't have A car, Why I should pay for a insurance. I REPORTED THEM to the Police and BBC TV. They are a proper scams.....”

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Posted 7 years ago

“Ms Kylie Clapham, has been very helpful on information. Great customer services very warm and friendly.”

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Posted 7 years ago

“Fantastic service this morning, really appreciate the honesty and quick response! 10/10”

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Posted 7 years ago

“Absolutely fantastic Customer from agent Grant who went above and beyond to deal with a not soo average query truly this Agent is and asset to the business and will advise to promote to a higher level in the firm as he has clear skills to manage and resolve effectively and a difficult query in a very timely manner. A lot can be learnt by fellow agents who have not been able to deal with previous contacts or issues when presented to them as well.”

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Posted 7 years ago

“I was having trouble with getting through to the DVLA to get the information you wanted, I asked your assistant for help she was very pleasant and helpful.”

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Posted 7 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews