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U Drive Cover Reviews

3.5 Rating 2,177 Reviews
63 %
of reviewers recommend U Drive Cover
3.5
Based on 2,177 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
Read U Drive Cover Reviews
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Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous
Anonymous  // 01/01/2019
Kylie Clapham Has outstanding customer service was so helpful very grateful for the service 5 out of 5
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Posted 7 years ago
So I spoke with Kylie Clapham at U Drive Cover today to arrange my renewal. I had been quoted a cheaper renewal price than I Drive were offering and when.i told this to Kylie she matched the price for me and arranged everything nice and quickly. She provided a good, efficient and professional service which left me feeling happy I decided to stay with U Drive. 👍👍
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Posted 7 years ago
Whilst trying to insure my vehicle with U Drive, I was put in contact with Haris who is a sales assistant. Haris was knowledgable, approachable and overall caring. U Drive were unable to insure my car directly but Haris managed to get in contact with a second company to arrange appropriate cover. I am very satisfied with the service provided by U Drive and Haris.
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Posted 7 years ago
Very helpful customer service,
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Posted 7 years ago
Bunch of criminals. I've sold my car as I don't need anymore. got a company car, called them to cancel my insurance the told me that I have to pay £345 to cancel my policy. I told the I don't need the insurance as I don't have A car, Why I should pay for a insurance. I REPORTED THEM to the Police and BBC TV. They are a proper scams.....
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Posted 7 years ago
Ms Kylie Clapham, has been very helpful on information. Great customer services very warm and friendly.
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Posted 7 years ago
Fantastic service this morning, really appreciate the honesty and quick response! 10/10
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Posted 7 years ago
Absolutely fantastic Customer from agent Grant who went above and beyond to deal with a not soo average query truly this Agent is and asset to the business and will advise to promote to a higher level in the firm as he has clear skills to manage and resolve effectively and a difficult query in a very timely manner. A lot can be learnt by fellow agents who have not been able to deal with previous contacts or issues when presented to them as well.
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Posted 7 years ago
I was having trouble with getting through to the DVLA to get the information you wanted, I asked your assistant for help she was very pleasant and helpful.
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Posted 7 years ago
please very careful with this company canceling my insurance with out letter and e mail and they charge more than 400 pound for two month insurance please very careful before getting insurance
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Posted 7 years ago
More than happy, just recently renewed my insuance and even though i found a cheaper quote they happily price matched. Very easy to get hold of via telephone. Great prices, great customer service = 1 happy customer
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Posted 7 years ago
I have my insurance with them for less that 3-mntohs and I was in monthly payments when I rang to cancel it they asked me to pay the full annual amount. Now they chasing me to pay or going to damage my credit score. I do not now what do, any advice please?
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Posted 7 years ago
Very satisfied...great services
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Posted 7 years ago
Lovely customer service
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Posted 7 years ago
Poeple who said lovely customer service who give informations ,try to deal with them first then you see the other face of this company it is totally different ,once they still your money you would never say that.
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Posted 7 years ago
Stay away these U drive cover brokers They are not insurance company they are just brokers. They charge us £1478 instead £1319 and when we call them and asking to cancel our policy within cooling off period they charge us £181 and we had to wait 39 days to get refund .this is the worst experience I've never had . Unprofessional and lying to customers so pls stay away
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Posted 7 years ago
Lovely company explain everything what you need
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Posted 7 years ago
Very polite and helpful
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Posted 7 years ago
Kylie was awesome
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Posted 7 years ago
I want to start of by saying how I felt privileged to have spoke with Kylie as she helped me out of a complex situation, she told me what I wanted to hear and I will look forward to using her at time of my renewal. Thank you Kylie !!
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Posted 7 years ago
U Drive Cover is rated 3.5 based on 2,177 reviews