U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kelly has been helping me resolve an issue, without her this process would of been a lot more stressful”

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Posted 7 years ago

“Customer service was brilliant and I am a happy customer once again thanks to kylie.”

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Posted 7 years ago

“I absolutely love this company! Every time I call the team they are so helpful and friendly. Suffering from mental health, the team are so understanding and go out their way to help! I can’t think of one negative comment! All positive! Will definitely be staying and renewing my policy with them!! Seriously the best insurance company I have EVER dealt with !! It won’t let me add 5 stars to customer service but I would give 10 stars!!”

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Posted 7 years ago

“Very nice abd helpful excellent customer service”

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Posted 7 years ago

“Avoid at all cost, canceled after 6 months, told me I need to pay 900. Later on passed my details to CRS and claims that from the start they asked me to pay only 470.”

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Posted 7 years ago

“very easy to speak to, very helpful, she was great!”

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Posted 7 years ago

“great telephone service however harsh on prices as they charge even on changing the address almost GBP 100. I assume they charge even for a small change (as address, name, etc). Apart of that no issues faced with Udrive.”

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Posted 7 years ago

“Great service for Kylie”

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Posted 7 years ago

“Very helpful and paid out in full”

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Posted 7 years ago

“Very bad company to insure with.they give a price and then change it again and ask you to pay more and then they threaten you about payment. Never do business with these guys. I regret ever taking out my policy with them. Very frustrating. Can’t wait for next year. Never renewing with them.”

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Posted 7 years ago

“Very helpful every time I contact them I would recommend”

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Posted 7 years ago

“Kaylie was brilliant with her service , excellent customer service skills and asset for your company”

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Posted 7 years ago

“Very good car insurance”

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Posted 7 years ago

“Very friendly consultant. Thank you!”

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Posted 7 years ago

“Very impressed today kylie went completely above and beyond and out of her remit to help me today. Really helped me today and took a lot of stress off me in what is currently a hard time for me.”

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Posted 7 years ago

“I had a query with my payments dates and Kylie Clapham the customer service advisor was exceptional!! Dealt with my query promptly and really went the extra mile to make sure I was happy. Absolutley fantastic!!!”

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Posted 7 years ago

“I’ve been speaking to Carly, Maria, and jazz for the last. 2 weeks and would like to say how these girls have kept me up to date with my policy, as I have had a few problems getting my no claims bonus off of my previous insurers These 3 girls was very polite, helpful no matter what I asked them they couldn’t assist me enough. Jazz went through everything with me today about cancellations deposits refunds explained everything so clearly to me and I understood everything she was saying, couldn’t make it any clearer to me. Would like to thank these girls for everything they’re done and for sorting my policy out many thanks Miss Theresa hope ✅”

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Posted 7 years ago

“I spoke with Grant who was so helpful and understanding, went out his way to help and was genuinely empathetic which is what good customer service is about.”

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Posted 7 years ago

“Great help”

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Posted 7 years ago

“Helped my mother buy insurance from them a few days ago. We selected 3 years when asked how long she has held her licence for. Next day we get a call from them telling us that they won’t be insuring us because she has actually held the licence for 2 years 11 months and 11 days. So because she is a whole 20 days short of 3 years they are now threatening to cancel the policy and charge us £75. Absolute scam artists, just looking for an excuse to take our money and run. Would not recommend!”

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Posted 7 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews