U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,176 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

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Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Maddison was very helpful”

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Posted 1 year ago

“I would like to recommend the lady who helped with my breakdown cover she was excellent in almost all aspects I applaude for that.”

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Posted 1 year ago

“I called requesting why my insurance premium got increased by nearly £400,while the value got decreased by nearly £10000.Also I mentioned that now I use the car only 6 months a year as the rest of the time I live abroad,so I hardly do 2000 miles total.The person was very unprofessional,wouldnt let me talk,and he cut me off.I only tried to talk,but he refused to listen.Terrible and unprofessional approach.I would not recommend.Very bad experience.”

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Posted 1 year ago

“Totally satisfied with your company , got my problem sorted out to my satisfaction , very helpful courteous staff , thank you”

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Posted 1 year ago

“Good afternoon service helpful in sorting paper work very impressed”

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Posted 1 year ago

“purchased cover two days ago after two day the demanding £600 more, ridiculous this is daylight robbery, no problem cancelled it”

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Posted 1 year ago

“The staff is very incompetent because I called many times, I send the documents to prove identity to explain I sent them by email and still received that they are canceling our insurance, had to call every day.”

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Posted 1 year ago

“This is the worst company you can ever get an insurance with. They will keep asking you for more money is after you have paid the agreed premium.”

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Posted 1 year ago

“Staff are very rude. Cancelled my insurance and I had to pay cancellation fee and I hadn’t had the insurance for a day. Payed 360 up front, was told on the phone 3-4 days for refund, email said 15 days and after I sent an email to the company myself was told it can take up to 30 days. Absolute joke of a company and extortionate prices”

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Posted 1 year ago

“Rosalinda mensah quickly sorted out my issue. Thanks and very grateful”

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Posted 1 year ago

“She was very professional and polite”

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Posted 1 year ago

“Quick fast resolved my issues all under 10 minutes”

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Posted 1 year ago

“Very helpful, would recommend got all the answers I needed.”

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Posted 1 year ago

“Very polite and helpful lady.”

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Posted 1 year ago

“Charlotte was great”

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Posted 1 year ago

“Ya- Haddy was very helpful in advising me sending the requested documents. Within an instance I managed to do it quickly without time wasting and she acknowledged receipt, giving me satisfaction of completion.”

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Posted 1 year ago

“Anna was very helpful. Thank you darling.”

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Posted 1 year ago

“Supper service. Thanks”

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Posted 1 year ago

“Charlotte Howell was very helpful in the assistance I needed today.”

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Posted 1 year ago

“This lot are crooks. I will be alerting the Financial Ombudsmen to their activities, writing to my MP and posting on social media sites. These are brokers who underwrite insurance policies with Close Brothers who are under investigation for defrauding people with loans on cars going back over a decade. They position themselves as cheap but then take cash BEFORE telling you that premiums will be higher and you owe a cancellation fee if you back out. The APR is EXTORTIONATE and the service is dreadful. The 5 star posts I assume are fake but I cannot be sure of that. They CLEARLY target Trustpilot and I will point out to the Ombudsmen that the reviews on TP are MUCH higher than Google and by a long way. 1.5/5 versus 3.5. This stinks of fake profile posting and will suggest they investigate accordingly. You will see masses of 1 star reviews. The insurance aggregators need to be held accountable to positioning these as no.1 choice. Do not go near them!! Also if you do fall fowl of this ask for a Freedom of Information request which they must legally honour. Careful inspection of all internal comms will no doubt show some misalignment between data collection and privacy law and their practice. They are total cowboys.”

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Posted 1 year ago

U Drive Cover is rated 3.5 based on 2,176 reviews