U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spot on service always ready to help”

Helpful Report

Posted 3 years ago

“We don’t know how good or bad a car insurance provider is until we need to make that dreaded claim. If we don’t ever make a claim we can only judge by the customer service and pricing we receive during the dealings we have in the initial contact or at renewal time we have with the provider (the people taking the money from us) Customer service with U Drive Cover is very good, telephone conversations are helpful and informative. The cross-checking of personal details I found to be intrusive and at a level I have never experienced before, other than applying for a mortgage and I’ve been buying car insurance for almost 50 years. But perhaps this is commonplace with other insurers when taking-on someone new. Overall, U Drive Cover is; efficient and competitive in their price for cover. So far they’ve made me happy with what they have provided. 👍🏻”

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Posted 3 years ago

“We lost connection but Charlotte called me straight back, saving me having to go through all the options again! Professional and friendly service Thank you”

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Posted 3 years ago

“Charlotte, the advisor was absolutely fantastic unfortunately do not take her surname but she works in the cancellation policy team. I would like to say a very big thank you for explaining the process and the cover in a very professional manner. Charlotte was very calm and professional and lovely to speak to advisers like that.”

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Posted 3 years ago

“Charlotte was friendly, understanding and very efficient, explained exactly what was needed.”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“Prompt and friendly customer service.”

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Posted 3 years ago

“Rachel was truly amazing she helped with care and consideration with attention to detail. Thank you Rachel. Manesh”

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Posted 3 years ago

“Brilliant customer service experience, professional and taking time to explain the process. Thankyou”

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Posted 3 years ago

“Charlotte was brilliant nothing was a prob my experience with udrive has been very good always there to answer any problems thank u udrive would recommend to my family and friends”

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Posted 3 years ago

“I spoke to a gentleman at 16.38pm Thursday 9th March 2023 can’t recall his name but he was really really helpful happy and friendly it’s actually nice to speak to a member of a call centre that do there job with such a kind helpful manner”

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Posted 3 years ago

“Customer care it's just Brilliant.”

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Posted 3 years ago

“Polite, clear english & helpful information.”

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Posted 3 years ago

“I contact U Drive over the phone about my policy. Kayla was very professional and polite and helpfully assisted me with all of the questions I had.”

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Posted 3 years ago

“Very helpful and polite”

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Posted 3 years ago

“Ecellent prompt service by helpfull and courteous staff. Its a pleasure to deal with them.”

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Posted 3 years ago

“Kayla very helpful person Thank you for your help”

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Posted 3 years ago

“Best service”

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Posted 3 years ago

“Sasha is a very helpful person she helped me sort me insurance under stud my circumstances an was wonderful an is one of the best person I've spoken to from this company”

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Posted 3 years ago

“Sarah was great, very informative and helpful, Clear and precise with instructions. Will recommend”

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Posted 3 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews