U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Tell us how U Drive Cover made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'll be going straight to the Ombudsman, I would advise against engaging the services of this particular broker, as my personal experience with them has been rather unfavourable. Regrettably, they have not only failed to uphold professional standards but have also engaged in unscrupulous practices that resulted in a substantial financial loss on my part. Moreover, their claim of providing insurance coverage during the period when the insurance company was allegedly preparing the necessary documentation turned out to be deceitful and baseless. Furthermore, I must express my disappointment with the telephone agent's unprofessional behaviour, as they consistently addressed me as "mate." Such conduct is entirely unacceptable. Overall, I find these actions to be a glaring display of incompetence and disregard for ethical business practices.”

Helpful Report

Posted 3 years ago

“Friendly staff,and answered me for all question”

Helpful Report

Posted 3 years ago

“Prompt service, thank you Max”

Helpful Report

Posted 3 years ago

“Absolute shower, couldn't add people, never got back to me with queries, ended up cancelling the policy and then they calculated the refund incorrectly and charged us more money! Money grabbing shower! Do not use. Insurance is based on trust, evidently not this company! Avoid!!!!!!”

Helpful Report

Posted 3 years ago

“Very slow at answering the phone not very helpful and asked for documentation I had already sent to them , I got a confirmation email telling me they had all the necessary paperwork from me , 3 weeks later they asked me for the same stuff again . Don’t know if I will use them again”

Helpful Report

Posted 3 years ago

“I took new policy 3 weeks before my old policy expired as I was going away. 19 days before my policy started, I contacted Dodgy u drive and cancelled my policy and they have charged me £75 for what???? It's understandable if my new policy started it hadn't still had 2 weeks before it started and they charged me £75 for what??? I am taking this further spoken to a solicitor, as charging £75 for policy not started is not appropriate. I would advise everyone to stay clear of dodgy Udrive.”

Helpful Report

Posted 3 years ago

“They give me cover for good price..”

Helpful Report

Posted 3 years ago

“I clearly understood everything explained to me over the phone with a polite and helpful attitude which was very nice and uncomplicated thank your team”

Helpful Report

Posted 3 years ago

“Really helpful from start to finish and being a new driver found me a good deal when changing cars”

Helpful Report

Posted 3 years ago

“The advisor that I spoke today was absolutely amazing very kind and professional.”

Helpful Report

Posted 3 years ago

“Avoid at all cost this so called Company will rip you off I cancelled my insurance then they said I need to pay the whole year off = I don't think so I've looked at over 100 reviews of the u drive and all say the same thing , all they want is your money they don't care in any way shape or form they will lie and manipulate you in any way to get the money absolutly disgraceful I hate this company”

Helpful Report

Posted 3 years ago

“CAVEAT EMPTOR - BUYER BEWARE Wow ! How does this company manage to remain in business with so many negative reviews on- line. I guess it shows just how people don’t review a company prior to buying with them. I fell victim to them and I cancelled as soon as I reviewed this company which I did as something just didn’t feel right about the process of buying car insurance with them. They ‘call back to validate’ your details within 24/48 hours, where they then up your price ! When you cancel, bang £75 cancellation fee even prior to insurance starting. Needless to say for a 15 minute mistake it cost me £75 for the pleasure of removing them from my life and …from what I’ve read, I got off lightly If you haven’t already purchased a policy, read the reviews on line on Google review summary”

Helpful Report

Posted 3 years ago

“Charlotte Howelle was extremely helpful in understanding my plight in sending photos etc. Why my policy should increase by over £300 because I might have removed an additional driver baffles me! The insurance market has never being kind to older drivers!”

Helpful Report

Posted 3 years ago

“Rip off, took 150.00 off me to start the policy then told me I couldn’t use my NCD because I had put it on my own private van for 4 months. Even though I had built the NCD over 20 years on a car. My insurance doubled in price, but they had already taken 220 .00 off me then cancelled my insurance because I refused to pay”

Helpful Report

Posted 3 years ago

“What a love girl Charlotte very helpful thanks a lot good to have ppl like her to help you”

Helpful Report

Posted 3 years ago

“Rachel helped me a lot had issues with third party insurance wanted many documents Rachel manage too help me through it all got my insurnace sorted for the best price thank you”

Helpful Report

Posted 3 years ago

“Very easy to get through. Rachel was excellent and made the call a very pleasant experience! Definitely recommend :)”

Helpful Report

Posted 3 years ago

“Spoke to a guy called Moe or Mo, tutted his teeth and then proceeded to shout “who you talking to” once i said let me speak to your manager he started talking like he’s some gangster, this is meant to be my “policy handler” goes to show how bad this company is. Call was on 27th of April around 13:03”

Helpful Report

Posted 3 years ago

“I find friendly behaviour and they are very helpful”

Helpful Report

Posted 3 years ago

“Expensive but they are clear in answering questions.”

Helpful Report

Posted 3 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews